Pat Lobb Toyota of McKinney - Service Center

Ben is one of the best service advisors I have ever worked with at a Toyota dealership. He is extremely friendly, professional, and provides amazing customer service. I really appreciate his knowledge worked with at a Toyota dealership. He is extremely friendly, professional, and provides amazing customer service. I really appreciate his knowledge and communication with all things related to cars. Thank you for going above and beyond, Ben! I look forward to working with you in the future!! More

their service team is excellent. from the greeters to the checkout cashiers. they are good. from the greeters to the checkout cashiers. they are good. More

They take great pride, and care of their customers with kid gloves and work with you kid gloves and work with you More

Very good customer service Services are explained. Would recommend Toyota of Mckinney to all my friends. Would recommend Toyota of Mckinney to all my friends. More

The waiting for my 25K maintenance was smooth. I was in and within 15 minutes. I was in and within 15 minutes. More

Great and fast service. Tyge is excellent in what he does. The waiting area is very clean. Tyge is excellent in what he does. The waiting area is very clean. More

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

The service was quick and convenient. I would recommend this place to anyone who needs car service. I walked in and only waited less 30 minutes for oil change and other inspection. I would recommend this place to anyone who needs car service. I walked in and only waited less 30 minutes for oil change and other inspection. More

Personal were fast and efficient, my truck was serviced quickly. my service adviser Austin was honest and professional. quickly. my service adviser Austin was honest and professional. More

Wife’s car needed scheduled maintenance following a road trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. A few days later I drove the vehicle and he tried to get it figured out on the drive, but said he was certain it was a bad sensor. He scheduled me at my earliest convenience and we brought the vehicle to him today. He got everything handled and got our car serviced and repaired and back in my garage for my wife’s work week which starts tomorrow. I came up while my wife was waiting and asked him to turn off the “enhanced engine sound” on my new tundra and he immediately took it back and got it done within 5 minutes. Also needed a part and he walked me over to Shelby in parts, who was eager to help me and get my parts figured out. Thank you. Communication, friendliness, willingness to help and excellent product knowledge are just a few of the many traits which he has and which I like. My only “go to” service advisor at this dealership, and will continue being so, as long as he is around! Thank you Cannon! More