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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 25, 2022

As soon as I pulled in someone greeted me very courteously and I was explained the process. I waited there while they performed the 5K maintenance and I was out within 45 minutes. Waiting area has More

by szmallik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

March 22, 2022

Scheduling my service appointment was easy even though I had to reschedule. When I arrived I was greeted quickly and I was back on the road in an hour. I drive a farther to go to Pat Lobb but it’s worth the More

by Leavittbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Mar 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

March 20, 2022

Work done in acceptable time and appreciated the service advisor working with me on the pricing. Well satisfied as usual! More

by Aljmcelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney! We appreciate your business and look forward to working with you again. Arik Florczak Service Director

March 20, 2022

Johnny and Devin were awesome to work with in helping me purchase a new Rav4! Johnny kept in constant communication and was extremely easy and helpful to work with! More

by ac.morrison07
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Hawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Stimax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Pat Lobb Toyota of McKinney responded

Congratulations on your new Toyota Rav4! We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

March 19, 2022

Great service a bit of a wait but worth it. Will keep coming back again and again. More

by AnastasiaMorganMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Mar 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

March 18, 2022

Joey in the service department is absolutely amazing! Always my go to when my car is in need of service! More

by arynn.nest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 18, 2022

Agrin is truly a man that can walk on water. He never leaves me stranded, always helps me out, and makes my time here quick and easy. Idk how he’s not running the place by now but he surely shou More

by BS2209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 16, 2022

My service was completed on time and Mr. Neani is always polite and helpful. I appreciate the car wash coupon. More

by usmcchp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

March 15, 2022

Was able to do same day service and they got me in and out quickly! More

by Danhe83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 15, 2022

Robert is my service manager got me in and out less than a hour great More

by rdcgc54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Robert was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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