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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 14, 2022

Punctual, courteous, helpful, Easy Newsome was able to answer all of our questions. The dealership is clean. More

by bwright52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Easy and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 13, 2022

The service advisor Tammy was a blessing she took very good care of me and informed me about service on my Tacoma she was very knowledgeable about my truck . I would recommend Tammy and Pat Lobb’s Toyota More

by Gary Plano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Pat Lobb Toyota of McKinney responded

Gary, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Tammy was able to help, and we hope to see you again! Arik Florczak Service Director

April 11, 2022

The atmosphere friendly . I’ll take my truck in they let me know what they’re gonna do the communication is excellent my advisor Tammy Mitchell she’s awesome communicates good More

by jrvictory712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 11, 2022

I’ve always received fast, courteous and friendly service from Pat Lobb Toyota. I recommend them to everyone. More

by clbegley94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Apr 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Kevin and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 07, 2022

The service was amazing, I didn’t have an appointment but still received quick service. It was an extremely clean facility and made my short wait all the better. The staff was very friendly and made sure to More

by Lugnut565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Apr 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 07, 2022

Pleasant experience. Everyone Was so Kind and helpful. No waiting. Driver of Of the shuttle was great. More

by burnsnancy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Apr 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 05, 2022

Robert is a great service advisor. He was able to help diagnose the problem with my 4Runner and get it fixed super quickly - even during these crazy times. I had the car towed on Frida More

by mikecaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

April 05, 2022

Excellent service, Alex in service was very professional, I’m very satisfied whit this dealer and the crew ! More

by Danielmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 05, 2022

Most excellent! Jose was fabulous! As a bonus he Rescued my glasses from under the seat. More

by Vivian Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 04, 2022

Got right in on the servicing of my vehicle and the work was done in record time! More

by Aljmcelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

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