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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews
Call Service Center (214) 544-8696

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 22, 2022

The facilities very clean and nice the customer services very excellent and taken time to explain all service options and need More

by nguyen988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
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Apr 23, 2022 -

Pat Lobb Toyota of McKinney responded

Nguyen, Thanks for sharing your thoughts about your experience working with Christopher here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 21, 2022

Car was serviced very quickly and everyone was very pleasant to work with, as usual! More

by Tsword26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who they were, sorry!
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Apr 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 20, 2022

Great customer service. Everyone was very professional. Great place. Everything was a clean. Will come back. More

by cromarties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! Tammy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 20, 2022

Fast, excellent and professional service , completed in timely manner without delays The service was initially to be completed in 5hours, it was completed in 1 1/2 hour Good job More

by abdullacasey18a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Agrin and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

April 20, 2022

The service department is great! They are fast and keep you up to date each step of the way. Joel is the best! More

by Tota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 18, 2022

I have always received professional service at Pat Lobb Toyota. I have been a customer since they opened this dealership in McKinney. I will take my 4Runner there for service u til I gave a reason not to. More

by Caboich
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
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Apr 18, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 17, 2022

Service consultant, Robert, was outstanding! I arrived at 6 am and Robert was cheerful and very personable. More

by Lfisher008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 16, 2022

Went in for an oil change on my 2018 Tundra. Took about 20 mins. Service was quick and great. More

by brandon21navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Navarro, Kawa Yahia
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Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

Brandon, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

April 14, 2022

Nice dealership, clean they offer snacks and beverages while waiting in the lobby. People working there are friendly. I would like to go back there again and I will recommend this dealership to friends an More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

April 14, 2022

I have been using the same service writer for the past three years. His name is Robert McMillan. He consistently delivers outstanding customer service as does the entire dealership. More

by Dominator1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again! Arik Florczak Service Director

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