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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews
Call Service Center (214) 544-8696

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 27, 2022

They had me in and out with great care. I highly recommend this location. A whole lot more than I can say for the Honda Dealership down the street. I’ll never buy another Honda becaus More

by bronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Agrin know if we can be of further assistance. Arik Florczak Service Director

April 27, 2022

Cannon was helpful. He was able to get my vehicle in and out of service in under an hour. More

by Davimattvasq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Cannon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 26, 2022

My questions were answered to my satisfaction. Employees were polite and helpful. My wait time was under an hour. More

by Lmagnuson067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
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Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 26, 2022

Agrin is a badass! Always communicates how the service is going and done within the hour promised. More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

James, Thank you! Agrin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 26, 2022

My service advisor, Robert McMillan, was very professional and courteous. Dealership overall did a great job. More

by dewille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

April 25, 2022

Best dealer experience I’ve ever had. Courteous, knowledgeable, and respectful of my request for expedited service due to time crunch. Will definitely recommend Pat Lobb to anyone. Thanks More

by bobandcarol66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

Hello Bob and Carol, We are very happy to hear that JP provided you with such a positive and timely experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 24, 2022

The Service Advisor who helped me (Mr. Tyge Anderson) is absolutely the best!!! Besides being such a knowledgeable professional he is extremely polite. In my view he is a great asset for Pa More

by Carlosquirogadv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Carlos, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

April 23, 2022

Tammy has very helpful and assisted in a timely manner Very happy with service department More

by butchmcleod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Tammy was able to help, and we hope to see you again! Arik Florczak Service Director

April 23, 2022

Service was done in a timely manner. The technicians were of great service!! Great people!! More

by aimeem0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

April 22, 2022

Prompt and friendly, good service and helpful reminder of maintenance benefit still available next month More

by Jfbbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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