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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 12, 2022

Worked with Robert McMillan, who was terrific. Everyone I dealt with was courteous and professional. Robert was knowledgeable, easy going and made it simple. I got my truck back thr very next d More

by brentqueen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pat Lobb Toyota of McKinney responded

Brent, Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 12, 2022

I was in and out in under an hour. Friendly staff. Great waiting area. No issues. More

by CHurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Joel and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

May 11, 2022

They deliver prompt and quality service. Customers are treated with respect and very professional in their dealings. More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 10, 2022

I appreciate the personal service every time return with my vehicle. Because we didn’t purchase from this dealership and we continue to receive outstanding service, I count this as a great service center. More

by osu.wheelie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

May 08, 2022

Good experience dropping off vehicle, and talking with service rep, calling to say it is ready, answering my questions and picking up vehicle More

by Xb70fram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
May 09, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

May 07, 2022

Cannon Campbell is an amazing Service Advisor! !! I have had my car in for Service twice this week for the same problem. I had rodents chewing on my engine wires. Both times Cannon was quick to spo More

by sandy1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 05, 2022

Did a great job on my car. Made me aware of issues car had prior to working on it. Very professional people More

by Raven1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 04, 2022

Was in for scheduled service and inspection Agrin again was Prompt, friendly, clear on expectations and timing had me out in 45 minutes, More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Emily, and we look forward to working with you again. Arik Florczak Service Director

May 01, 2022

I’ve used Pat Lobb Toyota for close to fifteen years and consistently receive absolutely excellent service. The staff is well trained, courteous, and client focused. More

by flukier-whorls0g
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 28, 2022

Alex in service was very courteous and beyond excellent in his service delivery. I appreciate y’all. More

by Jide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Apr 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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