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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 19, 2022

Awesome experience. Everyone hustles and is eager to provide good service. Highly unusual for the state of service today. It is really appreciated. More

by jlprokop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
May 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

May 19, 2022

They are all so pleasant there thought I would be there most of the day with what I was having done and having to wait but they had it done in three hours I really appreciate it Thank you More

by Coco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

May 17, 2022

Scheduled an appointment for oil change and tire rotation. Tammy was my service manager and as always, did a great job in getting me in and out quickly, explaining any other vehicle needs without an More

by lyobp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear Tammy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 17, 2022

Very efficient and thorough. Everyone was extremely pleasant and accommodating. Really appreciated the car wash coupon! More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Ronald responded

Great job today! Appreciated prompt and efficient service AND the car wash coupon!

May 16, 2022

Extremely professional service and customer care. Appointment was on time and actually less than the advertised and expected time period. More

by CLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

May 16, 2022

Robert my advisor was very helpful and considerate. He took the time to explain and go over everything that needed to be done. Overall a very good experience. More

by Weststarmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

May 16, 2022

Pat Lobby Toyota of McKinney has it's Magnificent Services. Nice professional environment and people. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
May 17, 2022 -

Pat Lobb Toyota of McKinney responded

Frank, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

May 14, 2022

They always keep me informed on my cars condition and the cost of services. They give me options when possible. More

by SHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tex Koelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

May 14, 2022

So quick, efficient & friendly! ! After using another local dealer giving me the run around for 4 months, I took my car to McKinney Toyota and WOW… never looking back. This is my dea More

by mrscastellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba, Easy Newsome, Kevin Cardenas
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

May 14, 2022

Always on time and quality service. C Campbell always shows concern for me and my car More

by rlg315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

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