Pat Lobb Toyota of McKinney - Service Center

I am always treated well and this visit was no exception. My questions and concerns were answered and the waiting area is wonderful My questions and concerns were answered and the waiting area is wonderful More

Service check up. Found nail in front left tire. Excellent communication about the issue.. Tire purchased. Found nail in front left tire. Excellent communication about the issue.. Tire purchased. More

Best selling experience from toyota that i got, it took a while for the title but the salesman kept me updated while for the title but the salesman kept me updated More

My visit for scheduled maintenance was handled very quickly and efficiently. It was an excellent experience overall. quickly and efficiently. It was an excellent experience overall. More

Agrin Neani provided amazing customer service. I told him he is my new service advisor for the greater Dallas area. If you need services reach out to him. Thanks again for taking care of our maint I told him he is my new service advisor for the greater Dallas area. If you need services reach out to him. Thanks again for taking care of our maintenance needs we will be back with the rest of the families Toyotas. More

The service center doing great. This is first time I be there. We very happy about that This is first time I be there. We very happy about that More

The service department was very polite and scheduled my service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time The service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time They asked me how long it would take for me to arrive at the dealership. After I gave them estimated arrival time they immediately reschudle my appointment. They told me my service would take an hour to complete but they were finished in 45 mimutes. Everyone was extremly friendly. I recommend this dealership for service. They definitely belive in customer service. More

Had regular service come up and Tammy Mitchell got it seen about. She also had a fuse problem solved. seen about. She also had a fuse problem solved. More

My Service Advisor, Cannon Campbell, waited for me to drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended SA, Hisar Odeh to stand in for my guy, Cannon. The service team was able to resolve my mechanical issue and Hisar did an excellent follow through. My continued faith and commitment in Pat Lobb is purely due to the excellent service I receive from the Service Department, but most notably Cannon Campbell!! More

Quick response when you enter the service center whether it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with them have been happy with them and hope to be happy with them in the future. More