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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 04, 2022

Very friendly and efficient. They took care of the maintenance My car needed and called me as soon as it was ready More

by Denise68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

June 04, 2022

Great staff in sales, financing and service. Very customer oriented dealership. Lots of seating with comfortable chairs and refreshments available. More

by TMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden Sjoblom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney; we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 03, 2022

This is the dealer I would definitely keep going, as soon as I arrive with in minutes someone help me out and I was in an out in no time, thank you for a wonderful service. More

by Lia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to assist you so efficiently. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 03, 2022

I really appreciate the service I received from Agrin Neani at Pat Lobb Toyota of McKinney- I will be happy to take my Tacoma back for service - that is an exceptional dealership! More

by Caldonia209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

June 02, 2022

Went in for 30000 mile service. Reasonable and quick service. Agrin always works with a sense of urgency. Thanks More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

James B responded

Agrin rocks!

June 02, 2022

Had a flat tire. My tire warranty covered a new tire completely installed. It was my first time with this Service Advisor, Joel Casper, and he did a remarkable job fo More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

June 01, 2022

I just had some warranty work done on my new 4Runner. Tammy was my service adviser and besides being a pleasure to work with she was very knowledgeable and did a great job. A great experience all around. More

by JP Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

June 01, 2022

I called the day before and they got me an appointment the following day. I arrived early and they checked me in immediately. Work was completed in less time than they predicted. They checked my vehicle a More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

May 31, 2022

Great customer service and repair was even better. I would recommend this dealership to family and friends. More

by Quachbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 31, 2022

Easy to book the service, shuttle on-time, and service got done faster than I anticipated More

by Avsfan916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

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