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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,385 Reviews
Call Service Center (214) 544-8696

1,385 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 24, 2022

Courteous, efficient, informative, thorough, nice facility with work stations and beverage station, good work ethic. More

by Bizkitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

June 24, 2022

I have been pleased with the service on my Tacoma each time that I have taken it in. This time, it was brought to my attention that some service needed to be done because of time issues on my truck. I app More

by Tacoma
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
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Jun 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Arik Florczak Service Director

June 24, 2022

Toyota of McKinney really knows how to take care of customers, it is refreshing to deal with knowledgeable people More

by Davemarshal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
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Jun 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

June 24, 2022

Great place for serving your vehicle. I was able to get in and out within an hour. More

by emilymessenger101@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Jun 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks, Emily, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 22, 2022

The service was great, l don’t have appointment and this was not problem! They fix my car! Im very happy with it! More

by Edithvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Austin Reed
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Jun 22, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, Edith, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

Jun 23, 2022 -

Edithvalles responded

👍🏻

June 22, 2022

The people here are very friendly, courteous, and professional in executing their jobs. Fast service… More

by acpanthera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
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Jun 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 21, 2022

Great Service from my Advisor! I always ask for Easy Newsome when I stop by. More

by MsB2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Report | Print
Jun 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

June 18, 2022

Quick response of service representative, quick set up of service requirements, pleasant waiting area, very fast time for servicing of vehicle. More

by mplongley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Report | Print
Jun 20, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear Easy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

June 17, 2022

Jose in the Service department has been very helpful. His level of professionalism and desire to keep Pat Lobb customers happy is tremendous! More

by krisantha_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Pat Lobb Toyota of McKinney responded

Krisantha, Thank you so much for your kind word for Jose, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

June 17, 2022

Excelente customer service. Prompt and fast service. Robert Mcmilan was a PLEASURE to work with him. Outstanding service!! I did not have an appointment for the service n More

by mariabmartinez66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Pat Lobb Toyota of McKinney responded

Maria, Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

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