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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 23, 2022

I had my appointment at 8:00am the service person was very nice. He is best More

by Joseolivarri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Jul 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

July 21, 2022

Very efficient and thorough. They are friendly and courteous. I would really recommend them to my friend. More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Jul 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

July 19, 2022

Travel 30 min longer than Toyota dealer ten min away. Service & response makes the difference! More

by Waterdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 14, 2022

I took my truck in for repairs. It took a week shy of 4 months to get it back. Waiting on the part was the downfall. The dealership personnel was great and their work was awesome. B More

by eliasdeleon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carroll, Easy Newsome, Kevin Cardenas
Jul 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the detailed review. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

July 14, 2022

I have always had excellent service at Pat Lobb Toyota. My husband and I have purchased numerous cars from them since they first opened. Tyghe was my service consultant the last two times and he did an exc More

by Judy L
Recommend Dealer
Yes
Employees Worked With
Steve Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

July 13, 2022

Friendly. Quality service. Great customer service. Have serviced all my Toyotas here for 10 years. Consistent service. More

by ctutt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jul 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your consistently excellent service experiences here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

July 13, 2022

Easy Newsome was my contact and was amazing. Went above and beyond to find out information on my warranty. I will use him every time I take my car in. More

by pbranum0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Jul 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Easy here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

July 13, 2022

My car service was excellent due primarily to the efforts of my advisor, Easy Newsome. He’s the best dealership service advisor I have ever had with my over 45 years of owning a vehicle . More

by acmttu76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jul 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad Easy was able to help, and we hope to see you again! Arik Florczak Service Director

July 12, 2022

Nice staff and fast service. Need to explain what was done and coming services may be needed to the customer. More

by Xiangdong Shi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your review! We appreciate you choosing Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

July 11, 2022

Like that they have express service for oil changes. Comfortable lounge to wait for service to be completed. More

by RFramp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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