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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews
Call Service Center (214) 544-8696

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 30, 2022

I just moved here from California and my 15000 service was needed EXCELLENT EXPERIENCE THANKS More

by Hyoung13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

July 29, 2022

Brought the vehicle in for 5000 mile/15 month service. They checked all the fluid levels and rotated the tires. No issues. No charge. No haste. 40 minutes. More

by cprascher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

July 29, 2022

Got my car in and out at the at schedule time while I waited in the Lobby. More

by Sandymae52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 28, 2022

Very amazing! !! He fixed my car play and that is not why I came. He went beyond his job description because I needed help. I will continue driving from Waco be More

by mkgail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
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Jul 29, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

July 27, 2022

Joel Casper is top notch! He knew my schedule was crazy and through text he timed it to make sure my truck was up front and ready to go to get me in and out. Thanks Joel! More

by brandondeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Brandon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

July 27, 2022

I am extremely happy with the speedy service. I will highly recommend this dealership to my friends and family More

by Hemshmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
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Jul 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

July 26, 2022

The service was professional and quick. The service advisor was courteous and explained the price of the repairs before they started working on my car. Great work, thanks. More

by Jbuckner5312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Jul 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

July 25, 2022

Service is great -- everyone there works very hard - this place is a 10 -- they have my business More

by Ron Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

July 25, 2022

Service was prompt and straightforward. My service needs were explained well to me including pictures. More

by dnicholas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

July 24, 2022

Great Service and very efficient! Robert is a great service advisor and he is always vey helpful! More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

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