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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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August 19, 2022

Overall experience was great. Facility was exceptionally clean, customer service was spot on from check in to check out. I was in and out for an oil change and tire rotation withi More

by Brian C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Brian, for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

August 18, 2022

Everyone was very friendly, the had a nice waiting area with drinks, and my car got done in a good amount of time! Overall 👍 More

by Matthew_Thouin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Matthew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 17, 2022

Robert has the best customer service & best attitude! He always gives an accurate time frame of when work will be completed and explains everything thoroughly. More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Robert in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 14, 2022

Very friendly customer service experience and fast service experience can’t wait to come back in 3 months More

by billy_ross301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Aug 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 14, 2022

Maintenance required light was on, stoped in to Pat Lobb Toyota of McKinney, service was performed in a timely manner. Never go wrong using Patt Lobb Toyota.👍😊 More

by Phjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Aug 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

August 13, 2022

Quick, thorough, clean service! The service people are very friendly and courteous. Great place to take your vehicle for service. More

by 6s9oxbn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
Aug 14, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

August 13, 2022

Came in on a Saturday morning for the 5k service and was in and out in less than an hour. Quick and responsive. More

by tattcowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

August 11, 2022

I bought my vehicle at this location and have had nothing but excellent service since then. I have been to the service center many times and the service is always excellent satisfaction has been guaranteed o More

by Darrontls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Woods-Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Aug 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

August 10, 2022

Agrin Neani provided honest, prompt, and outstanding service! I highly recommend Pat Lobb for service. More

by Tgreenwald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Tgreenwald responded

Agrin Neani provided honest, prompt, and outstanding service! I highly recommend Pat Lobb for service.

August 09, 2022

The dealership was quick to make an appointment. The technician serviced and inspected the auto in less than hour. More

by stpres12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

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