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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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August 22, 2022

Austin Reed kept me appraised of my vehicle’s progress, and had me in and out on a timely basis. Work done on my car was perfect. More

by Fenderblast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Austin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

August 20, 2022

Easy Newsome is the best service rep I’ve ever worked with and I’ve worked with a lot! More

by randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business, Randy, and our team looks forward to serving you again soon! Arik Florczak Service Director

August 20, 2022

Everyone was so attentive and helpful and courteous! Special shout-out to John Griggs and all his help with getting me in and out and my car legal!! I will be back for sure!! Thanks to all of your staff More

by Nana
Recommend Dealer
Yes
Employees Worked With
I’m sorry not good with names but it was a nice young lady last Friday during a gentleman this Friday , John Griggs
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Arik Florczak Service Director

August 20, 2022

Agrin is always extremely helpful and friendly, service is quick and always done right, the entire family comes here and we have never had any complaints More

by clarkestewart2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 20, 2022

Service was amazing. Courteous professional and got the service done in under 60 minutes like the advisor said, even gave me a complimentary wash. So far they are 2 for 2 More

by edgarv214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

August 20, 2022

I would like to highly recommend Toyota of McKinney as the best dealership I have ever worked with! Efficient, knowledgeable, and they make sure you understand what’s being repaired on your car. Any compl More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 19, 2022

Always friendly, helpful and prompt. The lobby has comfortable seating and also has tables and charging stations available. I really enjoyed working with Joel Casper. Service was fast an More

by Kimberlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review, Kimberlee. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

August 19, 2022

Very quick and efficient service. I would highly recommend this dealership to everyone. Great experience! More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bailey, and we look forward to working with you again. Arik Florczak Service Director

August 19, 2022

Always very helpful, fast service, very friendly. Been taking my car here for a while now. They never let me down! More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to all!
Aug 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

August 19, 2022

I did not have an appointment and therms were able to squeeze me in. The service writer took excellent care and pointed additional issues and they handle it for me. I feel good about my attention I got More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Chuck, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

Aug 19, 2022 -

Chuck responded

You’re welcome

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