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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews
Call Service Center (214) 544-8696

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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September 10, 2022

Appreciate honesty and professionalism. Great job both service and parts. Thanks Joel for all your guidance. Will be back for all my service and see Joel. More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joel delivered such a great experience! Arik Florczak Service Director

September 09, 2022

Good staffs, good services, good location, save a lot of time, clean area waiting room. More

by kenny75002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
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Sep 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

September 09, 2022

Service dept was quick and courteous. I definitely will bring my car back for service. More

by rlhornsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

September 08, 2022

Always great people and service. Worked me into their schedule on very short notice. Alejandro was great. More

by frankt121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ruvalcaba
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Sep 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alejandro here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 08, 2022

It’s was right on time that they promised to be done. I loved that More

by JJMARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

September 06, 2022

Greatest service advisor on the planet ! Pat lobb Toyota is the best dealership on mother earth! More

by twistedrob87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

September 03, 2022

Fast quick in and out. Professional attitude. Lounge area great. Check out quick and easy More

by neelydr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

September 02, 2022

Very professional and polite to the point on everything. I would recommend to anyone this service management team. More

by jkliffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 02, 2022

We’ve been doing business with Pat Lobb Toyota for more than 20 years. Their sales team is always honest, helpful and so professional. On-going professional care continues in their service department. Rout More

by patcheftx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

August 31, 2022

Nice guys. He is always so caring for job and therefore to the customers. Couldn’t be better!! Satisfied customer here More

by larrdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Palos
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Sep 01, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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