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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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September 14, 2022

Everything was perfect 1st class dealership no issues whatsoever Would recommend anybody to use this dealership More

by Robbinssteve0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

September 13, 2022

Amazing service. Kind, efficient and really knowledgeable staff. From a quick and easy purchase to even quicker and easier service checks. More

by Nahida1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Waldrop, Easy Newsome
Sep 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 12, 2022

My first choice to have my car service carried out. From greeting to delivery team is very courteous, warm and punctual. I will continue my relegation with this place and recommend to others as well. T More

by Amarneh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

September 12, 2022

Very quick service, really happy with the efficiency. Will definitely use them again. The shuttle service was great also. More

by amygray7030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Sep 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Amy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

September 11, 2022

A 5 Star Dealership if I have ever seen one. Impeccable service from all departments. More

by Jeff Swindle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

September 11, 2022

Great service quality! Very knowledgeable and highly curtesy’s staff. Always a delight to be there. More

by OMOSEFE Osagie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 11, 2022

Always efficient, with the service manager, Easy, happy to see me evenif I don’t have an appointment, and me service or repair always completed to me satisfaction. More

by Bradshaw.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 11, 2022

Had damage to a tire on my Lexus and knew I couldn’t drive all the way to Lexus dealership. Estevan came to my rescue and got me in to Service immediately. Left with two new tires quickly and efficientl More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Robin. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

September 10, 2022

Excellent customer service from the second I drove up to the service center; was friendly greeted; the service advisor was excellent; and the service on my truck provided was outstanding! I would not tak More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

September 10, 2022

Service advisor Tammy handled both cars’ service with professionalism, and was extremely courteous. Dealership did a great job on all aspects of service for two cars. I will definitely come back for all More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

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