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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,384 Reviews

1,384 Reviews of Pat Lobb Toyota of McKinney - Service Center

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September 20, 2022

I wouldn't typically spend the time to write a review for a parts department of a dealership, but the help I received was definitly note worthy. Tex, the representative that helped me on multiple projects en More

by Malachi Ophus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tex Koelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Malachi, Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad Tex was able to help, and we hope to see you again! Arik Florczak Service Director

September 20, 2022

Went in for 10,000 mile maintenance and was in and out in 30 minutes. Clean building and friendly staff More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Kenny, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 20, 2022

Lovely people and fantastic service! Glad that we do business with them! Love my new car as well! More

by Patricia75407PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Patricia, We are very happy to hear John and Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

September 20, 2022

Hisar kept me informed at every turn. Even at times when nothing was required of me, he let me know what was going on. More

by Mcobern_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hisar met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

September 20, 2022

The service was impeccable. Service advisor Easy took very good care of my sons car and Tom gave us a shuttle to a practice field. Cmon now. Toyota went above and beyond to meet More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom the shuttle driver, Easy Newsome
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Easy and Tom met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

September 20, 2022

I arrived early for my appointment, but I was greeted and immediately served. Within a short time my car was ready and the cost was reasonable. I have bought two cars from Pat Lobb and have been a loyal cust More

by Allen Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Allen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

September 17, 2022

JP and the technicians working on my cars are always providing exceptional service and quick to complete the work. More

by DocDuclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff CoField
Sep 18, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for JP and our team, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 16, 2022

I have received fantastic service from all the people I worked with at customer service. They are friendly and are very good at explaining why a service is needed and providing all the information I need. More

by pattymelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Sep 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 15, 2022

This manufacturer’s recall was handled very professionally by Pat Lobb with a minimum of inconvenience to me. More

by Jrice936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Sep 15, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

September 15, 2022

The dealership is clean and neat and the personnel are all friendly and competent. Their website makes it convenient to schedule service. More

by kerryarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Sep 15, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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