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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,383 Reviews

1,383 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 03, 2022

Took the truck in for service and was in and out in about 25 mins! Great and fast service! More

by Jamie123kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Pat Lobb Toyota of McKinney responded

Jamie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

November 03, 2022

The advisor was very knowledgeable and very patienty answered all my questions.he also spend quite a bit of time with me in going over the details More

by Kiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. Colin and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

November 02, 2022

Easy Newsome arranged for both of our cars state inspection and it was done in a short time very professionally. He is a reliable service advisor. Thank you Easy, great job More

by netwhiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Nov 02, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Easy here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 31, 2022

Excellent service, I brought my 4Runner in at 8:00am and got it back by 10:00am same day. Got the radio screen replaced. Agrin explained the issue and got the parts on time. Highly recommended. More

by divetony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words our service team, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

October 28, 2022

I enjoyed the entire process. They were helpful and very speedy! The customer service was great! More

by Davidgaschen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, David. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

October 27, 2022

Professional, friendly, efficient. Kept me informed every step of the way and price was reasonable. Great staff! More

by mark24141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Oct 28, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

October 27, 2022

very good and done in a timely fashion so I did not have to take time off work More

by SKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We are glad your appointment was convenient. Please don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

October 27, 2022

Great prompt service and knowledgeable staff. I get both my Toyotas serviced at this dealership. More

by joshualeekeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for repeatedly choosing Pat Lobb Toyota of McKinney. We look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

October 26, 2022

Always friendly and quick on getting the service completed. They are also great about checking for any open recalls and never hesitate to make sure all of your questions are answered! More

by Anthony539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Pat Lobb Toyota of McKinney responded

Anthony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Arik Florczak Service Director

October 25, 2022

I bring my Toyota here for service on a regular basis. I can always count on receiving quality service. I like working with service adviser Joel Casper as he is experienced and will ensure that all work i More

by dwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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