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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,383 Reviews

1,383 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 30, 2022

They never try to sell me things I don’t need, like a cabin air filter or change my transmission fluid, etc. More

by tjblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

November 25, 2022

I have serviced vehicles here for over 10 years. It’s always pleasant and timely and accommodating! On the rare occasion something is missed or off, they address it immediately. JP Wood is my go-to More

by madduxfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

November 22, 2022

squeezed me in on a saturday! got me a new battery and my car’s working sm better! kevin was polite and got me out of there relatively quickly :) More

by prgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Nov 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin and the team met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

November 21, 2022

Efficient and caring. The van drivers are wonderful and Mr. McMillan is very helpful and friendly More

by Cathyk50
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

November 17, 2022

Provided great service in a timely manner meeting and/or exceeding my expectations. My service advisor was really nice, helpful and interested in helping me resolve my vehicle problems. I highly recommend More

by jerry.1355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

November 11, 2022

Tammy Mitchell helped us last year when we went in for service and I still had her card so I emailed her for help and she is amazing!!! As a recent widow, she Took care of me and my needs and was so swee More

by jmmason3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tammy here at Pat Lobb Toyota of McKinney. We are also sorry for your loss. Arik Florczak Service Director

November 11, 2022

Great service, Colson, my service advisor was extremely helpful. Friendly, fast and efficient!! I really appreciate them! More

by duffey05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome, Kevin Cardenas, Raul Palos
Nov 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

November 06, 2022

Robert is friendly and helpful with super fast service. I will definitely come back again and again. More

by Tony W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. We look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

November 05, 2022

Awesome customer service. I made an appointment and they got me out in under an hour, as promised. Everyone was very professional and courteous. More

by Brent S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Pat Lobb Toyota of McKinney responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney. We look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

November 05, 2022

Kevin in the service department was very helpful and respectful of my time. He was very helpful with my choice of tires. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Nov 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

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