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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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December 15, 2022

I have been coming to Pat Lobb for the last nine years…always great service! More

by Sandymae52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

December 14, 2022

I was early for my appointment but greeted immediately and set up with no waiting at all. The entire experience was relaxing and informative. More

by Linaeisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

December 13, 2022

Courteous service from first appointment call to service of vehicle. In time and out time as promised. Service Advisor Cannon Campbell is an asset for Dealership. More

by Highlander #1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

December 10, 2022

Great fast service. Team members were helpful and knowledgeable regarding issues my car was having. Thank you. More

by Toyota Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Dec 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

December 08, 2022

Jose and the service team as well as all the mechanics that work there are great, thanks for all you guys and girls do for us, the customer! More

by woodard26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Dec 08, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the team met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

December 05, 2022

Fast reliable and easy to work with, all my questions were answered on the spot. Thanks for excellent service. More

by Bassmanjohnson1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

December 03, 2022

Agrin Neani did a fantastic job professionally guiding repair from start to finish! He stayed in contact throughout the process, provided updates, information, and answered all questions. Costs came in un More

by chapgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

December 01, 2022

I gave a 10 because I know how important surveys are BUT I was not trilled the tech left grease stains on my white interior and I had some excess oil that leaked on my garage floor. Maybe a training oppor More

by Troysport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry to hear that you didn't have a fully satisfying experience. Please don't hesitate to reach out if you like to discuss this issue in more detail. We appreciate your business and hope to see you again here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

December 01, 2022

If you are looking for excellent service, great hospitality, the best team of mechanics and most of all that elusive ‘TRUST’ when you go to a dealership…look no further! Arik Florczak is exceptiona More

by Lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Arik and the team, and we look forward to working with you again. Arik Florczak Service Director

November 30, 2022

They never try to sell me things I don’t need, like a cabin air filter or change my transmission fluid, etc. More

by tjblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

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