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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews
Call Service Center (214) 544-8696

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 09, 2023

All the staff done a fantastic job and got me out quickly and I am grateful More

by komla77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 10, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 07, 2023

The service center staff is very cordial and informative. They get you in and out quickly. The waiting room is comfortable and clean. My car is well taken care of. More

by j_deruise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
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Jan 08, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

January 06, 2023

Today, the service was great, efficient, fast and professional. Tech was attentive and communicated effectively. I wanted to give 5/5, but about 3 years ago, I suffered an unprofessional and the wor More

by lambs63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

December 29, 2022

Totally awesome. To cold to leave my two puppies outside, let them inside! Great people who care about service, not just a sale! For all our Toyota Tundra needs and s More

by durbigkit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
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Dec 29, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

December 29, 2022

Agrin Neani was very professional and dealership did a good job in getting me out in a timely manner valet associates were very friendly and professional as well More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

December 28, 2022

Cannon Campbell was friendly and knowledgeable. The service on my vehicle was completed in a timely manner, a lot quicker than I expected More

by Patseamartinez.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

December 23, 2022

Good customer service and friendly people. Alway easy to work with and always really fast. More

by rrettmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
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Dec 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We look forward to working with you again. Arik Florczak Service Director

December 22, 2022

Hisar Ofeh was my service advisor. His exceptional customer service was very much appreciated. He answered and explained each of my questions. He was knowledgeable, professional and fr More

by lynnbrown19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear that Hisar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

December 20, 2022

Excellent communication, friendly staff and very fast service. This service team consistently exceeds my expectations More

by Reidward75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

December 15, 2022

Great experience. Cannon is an exceptional service professional. Since moving into the area I was looking for someone I could trust to protect my vehicle and guide m More

by rocchietti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Cannon and our team here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

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