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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 19, 2023

Very nice service. The service personnel took care of my car. First time I could not replicate the issue. However I was able to replicate the brake noise issue and he h More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Pat Lobb Toyota of McKinney responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

March 18, 2023

Great and excellent customer service . I am impressed with the service, care and respect that all the employees showed me. More

by Alicia Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Lennon
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks, Alicia, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 18, 2023

Great customer service, from start to finish. Will recommend to friends and relatives. Great job! Really appreciated More

by lisalimongi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 18, 2023

This place always gets it right I’ve had a great service tech the last two years running. Tammy Mitchell is always watching out for my ride. She keeps it up to date and makes sure it’s running right. She is More

by Frito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy and our team met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

March 18, 2023

They keep our Sequoia in top running order. Our next vehicle will be a Pat Lobb toyota. More

by Bah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

March 18, 2023

Outstanding people, all very nice and friendly. Look forward to doing business in the future. More

by odie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

March 17, 2023

Always good service at pat lobb. I’ve been taking my care there since I bought it in 2014 More

by Latham1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cannon and our team, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

March 17, 2023

Wonderful customer service experience. Kept me informed and very helpful. Answered all my questions quickly. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 16, 2023

In and out in less than an hour. Joel is always friendly and even has my truck parked in our parking lot More

by duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Duane, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 16, 2023

Cannon Campbell provided superior service and customer interactions—more than an excellent experience (10+) all due to Cannon's knowledge, patience, understanding, and along with his excellent customer in More

by snormanemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Stan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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