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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews
Call Service Center (214) 544-8696

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 05, 2023

Fast service. Courteous and was able to see me same day. Was in and out in under an hour for inspection and oil change. More

by Paulernest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

April 03, 2023

Scheduled the 10k maintenance on my truck: oil change, tire rotation, and general assessment. Was in and out in under one hour. Very quick and efficient. More

by jbsummers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
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Apr 04, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

April 01, 2023

Patt Lobb is always courteous, informative and helpful when it comes to servicing our vehicle. More

by revepecheurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

March 30, 2023

JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor More

by hector torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

hector torres responded

JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor

March 29, 2023

I used to go to this dealership for 17 years. And their services are excellent. More

by dps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
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Mar 29, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 29, 2023

I use Pat Lobb for all my service. I was very pleased with the tech, Joel Casper. Our interaction was personable, pleasant, and thorough. Vehicle was ready before estimated time More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maggie, and we are thrilled that you found your experience with Joel here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 29, 2023

Pat Lobb Toyota of McKinney is my go-to delearship for vehicle purchase and service everytime. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 28, 2023

Car needed routine service. Service Rep Cannon met me and go it written up letting me know what service it needed. Car ready when he promised! More

by tnjfinke
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

March 28, 2023

I went in for a 10,000 Mile Service today. During the complete check they discovered my Battery had gone bad. My Service Advisor, Austin, facilitated the Battery Replacement on Warranty immedi More

by Gizmo91804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
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Mar 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience working with Austin here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

Mar 29, 2023 -

Gizmo91804 responded

You’re welcome! It’s a pleasure doing business there. Five Star Service!

March 27, 2023

I have been coming to Pat Lobb Toyota for many years because of the quality of work and the service received by everyone. Everyone is very professional friendly and welcoming. I highly recommended Pat L More

by michaelmoumneh@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

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