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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews
Call Service Center (214) 544-8696

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 21, 2023

Its always a pleasant experience. No exceptions this time. Great customer service and fast turnaround. More

by Eyob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Lennon
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Apr 21, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

April 19, 2023

Professional and Prompt. At least 15 words at least 15 words at least 15 words. add 15 words at 15 words. More

by larrycasey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

larrycasey2 responded

Very professional, prompt and courteous. I have bought two cars from them and they have serviced both for me.

April 19, 2023

Even tho I bought my car at another dealership when inventories were down, the service man with the advisors backing went out of his way to help me with my car. I am a single lady and knowing I can go More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
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Apr 19, 2023 -

Lee responded

Thank you fir your most accommodating service.

April 19, 2023

A pleasant experience - they present the facts and I make the decisions. Professional and competent. More

by Moe Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Pat Lobb Toyota of McKinney responded

Moe, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 19, 2023

Impeccable! Colson is the best! Always makes sure I am well taken care of and really cares about his customers! More

by arnediaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
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Apr 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 18, 2023

Fantastic dealership. Fast devices, very friendly staff and smiley faces, a very nice waiting area during car services More

by Basem k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Stimax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Pat Lobb Toyota of McKinney responded

Basam, Thanks for sharing your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 15, 2023

Service was on time and only took 20 minutes. Great dealership. Looking forward to our next visit. More

by Pettycarol
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 15, 2023

Excellent reviews great environment an the employees were outstanding definitely recommended and also looking forward to make a purchase next time around More

by baldysworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Herpin
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

April 14, 2023

Service department was persistent in getting down to the root of the problem causing the check engine light to come on while under a load which also triggered the traction control light as well. Also, Jo More

by Venza Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 14, 2023

Extraordinarily good service. Friendly and helpful staff on drop off and on pickup. Smoothest experience ever. More

by Queen Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Report | Print
Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

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