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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 04, 2023

This dealership is the Absolute best. Every time I come here for service or to purchase an automobile I receive the red carpet best service. I highly recommend this dealership to everyo More

by kimber3800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Kimber, your feedback and rating mean a lot to us. We're glad we were able to roll out the red carpet for you, and we hope to see you again! Arik Florczak Service Director

April 30, 2023

Pat Lobb runs a ver efficient and well organized business. The service was courteous and prompt. As far as I know, it was also done to perfection (hopefully!). They are my go-to car service prov More

by millie b
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Millie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 29, 2023

My service person was Agrin. He was most attentive to what my car needed and made a list starting with the most important item. I had arrived later in the day and was offered a More

by Pollyshmock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Pollyshmock responded

Thank you Pat Lobb of McKinney! I am a happy customer.

April 29, 2023

Great service. Good communication. I highly recommend Pat Lobb Toyota and their excellent service department. Thanks More

by bschell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 28, 2023

Needed a new ECU on my FRS and they got me fixed up at a reasonable cost quickly. More

by Chris K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Glad we were able to get your FRS fixed up, Chris! Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

April 28, 2023

It was a regular 5K miles maintenance, ı have not an issue and competed less than a hour. Thanks More

by FT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 26, 2023

Easy Newsome is the best service advisor ever. He is courteous, respectful, and is easily able to translate my repair concerns from "girl terms" into easy to understand vehicle repair terms. If yo More

by EDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Quality customer service is always our number one priority, and we're happy to hear that Easy met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney. We look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 26, 2023

I like my adviser Austin Reed. He is awesome. He explains everything in detail. If you go there please ask for him. More

by mikezandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 25, 2023

My service advisor was excellent, prompt and knowledgeable. Work was completed when promised and done correctly More

by chasthompson2002CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 23, 2023

Are service advisor Robert McMillan was spot on! He listened and delivered in record time. We ask for him for are next service. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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