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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 10, 2023

I received immediate assistance as soon as I pulled in to the service center at Pat Lobb McKinney. That day I went to another Toyota dealership in Plano and they turned me away so I was so pleased that Pat L More

by Planomom2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agronomy Neani
May 11, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Agronomy and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 08, 2023

The customer service was the best. I knew all my options, detailed work scope of what was going to be done, and all of the pricing. The service here is always the best. All of my fa More

by Cjdodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Pat Lobb Toyota of McKinney responded

CJ, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

May 07, 2023

Quick service, answered any and all questions best dealership service group I’ve ever dealt with More

by Willdkincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

May 07, 2023

Robert McMillan was my service advisor and he was very professional and friendly. He got my car done in less than an hour. I will definitely go to Toyota of McKinney from now on because of Robert’s servi More

by aknss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

May 07, 2023

From the start I had nothing but excellent service from my Service Rep. - Tige. He got me set up quickly and we even had a nice personal conversation. The service was very fast and when I got my car, Ti More

by hubble09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tyge delivered such a great experience! Arik Florczak Service Director

May 07, 2023

Very good service, very friendly employees . I will reconvened to friends and family. Thank you for your service. More

by Lemhabte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. Colson and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 06, 2023

Robert is an excellent service rip gnosis business checks out any other concerns Service wait time was excellent More

by evsleast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

May 08, 2023 -

evsleast responded

Well believe it or not my wife and my granddaughters bought that new in Lewisville Tx so it wasn't too long for Robert became my service tech so he left eventually came back then he left again to your dealership I moved from Lewisville to Celina in 2018 ! and about that same time the third owner of Toyota Lewisville decided to cancel my lifetime oil change, informed me I would have to prove I had a lifetime call change! I said I would never buy another new vehicle there and we had three purchases over the years there plus my sons business we least three sienna vans for Addison Pain Management not directly from them but that's where I had them serviced! So something to keep in mind if they come out with the new smaller stout Toyota pick up I'm sort of interested that didn't have to be top-of-the-line 76 so I'm not gonna go in debt up to my eyeballs probably will pay a Fairmount down so whenever you get information of Toyota go to build send me word And we'll see what happens !Roberts a good service tech So the old 2010 is it approaching 230,000 miles on it .? pretty much is been maintained according to schedule plus several major recalls calls! Thanks for the opportunity for my input

May 06, 2023

Great people. Quick work. Pam was a great service advisor. Would come again. Bought my vehicle here last year More

by brandon21navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas, Pam Lennon
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review, Brandon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 06, 2023

The Supra is my dream car; I don't even drive it when it's foggy out. With that said, Cannon is the only person I trust it with. Not to say I do not trust others at the dealership but his level of attent More

by aqtran0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cannon and the team met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

May 06, 2023

Service team at Pat Lobb Toyota of McKinney is first class. In and out in less than an hour, zero hassle and first class workmanship More

by Windman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

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