Pat Lobb Toyota of McKinney - Service Center

Very good service representative and always great service there. I have been a customer there for years … there. I have been a customer there for years … More

I have been a Pat Lobb customer for many years, and Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were l Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were large or small. He is honest, truthful in his communication, and provides excellent guidance for current/future maintenance needs. Most recently my tire pressure warning light came on during my commute home after a long day. By the time I reached home I could tell a tire was going soft. My first thought – call Robert. Even though it was late in the afternoon, he had me come in and had the tire patched in less than 30 minutes. Wow! His dedication to servicing my needs probably saved me 2-3 hours of lost work time. I could go on with numerous other examples of his commitment to my safety and well-being, but let me just say that whether work on my vehicle is $50 or $2000 I trust Robert and Pat Lobb to do whatever is needed. Thank you, as always. More

Robert McMillan was my service advisor and he was great. He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfor He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfortable. I would recommend Toyota of McKinney and ask for Robert. More

Tammy is very responsive. She returns call promptly and is eager to work around our schedule. She returns call promptly and is eager to work around our schedule. More

Tammy is the consulate professional. She knows me in sight and always remembers what’s been going on in my life from the last time. By far the best service advisor I have ever had. She knows me in sight and always remembers what’s been going on in my life from the last time. By far the best service advisor I have ever had. More

Great customer service, professional and punctual, friendly. The only dealer I have gone to in the past 10 years friendly. The only dealer I have gone to in the past 10 years More

Joel has been an outstanding help. He has assisted us for a very long time. We greatly appreciate his help. He has assisted us for a very long time. We greatly appreciate his help. More

Great customer service from Cannon and the Pat Lobb Service Team, today. Service of my vehicle was completed in a timely manner. I also appreciate the shuttle service to and from my home. Service Team, today. Service of my vehicle was completed in a timely manner. I also appreciate the shuttle service to and from my home. More

Easy to make an appointment. Extremely friendly and efficient staff. I have never had a bad experience. I always purchase and service my cars at Pat Lobb Toyota. Extremely friendly and efficient staff. I have never had a bad experience. I always purchase and service my cars at Pat Lobb Toyota. More

Alex explained the time line for my RAV4 which was a battery check and the 30,000 mile maintenance. He also kept me updated. battery check and the 30,000 mile maintenance. He also kept me updated. More