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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 24, 2024

Took my Rav4 to them because my mechanic couldn't find the problem. The service advisor identified it immediately. When i learned the repair cost i compared it with my mechanic, the difference was so cl More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing JP, we appreciate the five star review!

January 24, 2024

Great service. The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lips More

by bfortner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas "Spike" Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Spike, Easy and Austin! We appreciate the five star review!

January 23, 2024

Excellent service. Always very professional. I enjoy coming to this location because the professionalism displayed is not dictated by the type of service rendered. More

by Pnsimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

We appreciate the five star review!

January 22, 2024

Joel was great. He was polite and thorough since my normal service advisor was off. He can sub in anytime for Cannon. More

by VFranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Joel, we appreciate the five star review!

January 21, 2024

Outstanding service as usual. Service explained, cost involved and the time it takes. I always bring my vehicle here and will continue to do so. More

by mazenkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Easy, we appreciate the five star review!

January 20, 2024

Very straightforward and fast service. I liked that I was in and out within 30 minutes! More

by ferminvaleria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing JP, we appreciate the five star review!

January 19, 2024

Cannon, my service writer, consistently reinforces my decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repe More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen (Cashier)
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Cannon and Austin, we appreciate the five star review!

January 13, 2024

Very efficient work. They had me in and out in under an hour. Very friendly as well! More

by Jeep77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Your time is important to us! Thank you for the five stars.

January 13, 2024

Service department is great and very efficient. I have used Joel Casper in the service department he has taken care of a Camary for for 8 yrs and now he is taking care of my 2023 Corolla Cross. I More

by Shenkenbergers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Poliseno
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Joel, we appreciate the five star review and your loyalty!

January 11, 2024

Always good service when I bring my car in for maintenance. Very professional customer service. More

by Drivexb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for recognizing Noah, we appreciate the five star review!

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