Pat Lobb Toyota of McKinney - Service Center

Very quick and super nice people! They knew exactly what do and were very efficient! They knew exactly what do and were very efficient! More

Love the attention to all the parts on the car, and not just the one or two things I e brought in to get repaired. just the one or two things I e brought in to get repaired. More

Quick and thorough service. Informative and friendly service writer. Clean and comfortable waiting area. I highly recomend this dealer Informative and friendly service writer. Clean and comfortable waiting area. I highly recomend this dealer More

Excellent service department with a staff that is courteous, efficient and friendly. Always greeted with a smile. In and out quickly. Tammy is my requested Service Representative. courteous, efficient and friendly. Always greeted with a smile. In and out quickly. Tammy is my requested Service Representative. More

Took my fleet vehicle in for service. Austin really helped make it a fast and simple process.. Austin really helped make it a fast and simple process.. More

Came in for an oil change and was out in 30 minutes they did a great job. did a great job. More

Cannon Campbell has been my service advisor ever since I knew who he was, when my old service advisor left. Any time I need something, be it service or a question, concern, noise, intermittent issue, whatev knew who he was, when my old service advisor left. Any time I need something, be it service or a question, concern, noise, intermittent issue, whatever it is, he is quick to help me out. He always has a smile and welcomes me with ease. I am never treated as an annoying customer or the next customer in line. He is always professional and courteous and prompt. I appreciate that. Today, I popped in for a minor item and he got my truck to the shop and got it handled immediately, when I was expecting to have to schedule a time to come in later in the week. Last time I was in, we had a family emergency and he offered his condolences to me. My father in law had a stroke. Cannon let me keep the loaner an additional day and said to not worry about picking my car up. His words "Take your time and take care of your family. I will keep your family in my thoughts and prayers." Really meant a lot for him to say that to me. I also do not think it was "words" but rather from the heart. I buy at Longo Toyota and service there, but I also use Pat Lobb for service and exclusively with Cannon. Pat Lobb is closer to my house. For reasons I will not state on this review, is why I drive to a different dealer for some things. If you had a guy like Cannon in every department of the dealerhip, I might change my mind. He is a great asset to your team. More

Calson was very friendly and helpful and professional. I was really pleased with his service. Thank you Carson ! I was really pleased with his service. Thank you Carson ! More

excellent excellent as always. i’m very appreciative of the care you all give me and my vechile i’m very appreciative of the care you all give me and my vechile More

It was nice and people there were helpful. They answered my questions that I had. They answered my questions that I had. More