Pat Lobb Toyota of McKinney - Service Center

Awesome Service Always great service and very attentive to my needs! The waiting area is always clean and welcoming with free WiFi. I’ve gone in with and without an a Always great service and very attentive to my needs! The waiting area is always clean and welcoming with free WiFi. I’ve gone in with and without an appointment and my wait Time was great!! I highly recommend! More

Service It was done quickly and properly. Good customer service experience. Representative was very kind. I would recommend this centre for service to ever It was done quickly and properly. Good customer service experience. Representative was very kind. I would recommend this centre for service to everyone. Thank you! More

Great customer service My vehicle was taken in at the time of the appointment, advisor was thorough, pleasant and responsive to my concerns. I’ve leased vehicles from this d My vehicle was taken in at the time of the appointment, advisor was thorough, pleasant and responsive to my concerns. I’ve leased vehicles from this dealership for more than 10 years and have never had reason to complain. More

Lifesavers Came into the dealership with a vehicle needing an emergency fix. Met Molly almost immediately after pulling in. She was helpful, knowledgeable, a Came into the dealership with a vehicle needing an emergency fix. Met Molly almost immediately after pulling in. She was helpful, knowledgeable, and professional. My fix was handled quickly and painlessly. She is amazing at her job and definitely earned my business. This dealership earned my trust. More

In and out in 40 minutes or less. In about the time it took for me to have a light breakfast at Panera, my 85,000 mile regular service was completed perfectly and I had a call from the In about the time it took for me to have a light breakfast at Panera, my 85,000 mile regular service was completed perfectly and I had a call from the service agent. They have really stepped up their game in recent months, and I will continue to return. More

Excellence For over 20 years we have purchased all of our vehicles at Toyota of McKinney. We have also used then as our maintenance provider. They are an excel For over 20 years we have purchased all of our vehicles at Toyota of McKinney. We have also used then as our maintenance provider. They are an excellent team. More

15K service apppintment Professional staff and service department. In and out quickly and promptly. Cody, my service consultant was very friendly and helpful. Will continue Professional staff and service department. In and out quickly and promptly. Cody, my service consultant was very friendly and helpful. Will continue to take my truck here for service. More

Routine Maintenance Cody, my service agent, was very courteous and respectful of my time. He treated me very professionally, and showed genuine concern for me as a custo Cody, my service agent, was very courteous and respectful of my time. He treated me very professionally, and showed genuine concern for me as a customer. More

General maintenance and tech issue Pat Lobb is clean and comfortable. The employees are pleasant and knowledgeable. I am only disappointed that iPhone and Toyota have not kept current w Pat Lobb is clean and comfortable. The employees are pleasant and knowledgeable. I am only disappointed that iPhone and Toyota have not kept current with their software updates. After paying for technology to receive text messages and phone calls through my radio, it has never worked consistently. Big let down. More

Could be much better ! Every time we call their service department, no service advisors are ever available. Leave a message, there's never a call back. Every time we go th Every time we call their service department, no service advisors are ever available. Leave a message, there's never a call back. Every time we go there to have service, we see a bunch of their service advisors standing outside their office talking to each other. Forty years living in Dallas, we never see a car dealer's service center so terrible ! The only bright spot is their parts department. More