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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,378 Reviews

1,378 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 28, 2019

I am a longtime Toyota customer We just relocated to this area. After two visits, I would rank this Toyota Service department among the top two in positive ranking. Professional, co More

by Avalon Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
June 28, 2019

"Fast Fair &Transparent" 100%!!! JonPaul ordered a part for my '01 Corolla. Within 48 hours the job was completed quickly. He also outlined a list of future issues to address. More

by Christal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul Nimmons
June 27, 2019

Service Department Jacob Palma and the service department are to be highly commended! He got all our multiple services taken care of quickly and completed at exactly the More

by FCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Palma
Jun 27, 2019 -

Pat Lobb Toyota of McKinney responded

We absolutely love reviews such as this! Thank you for the five star review about our Servicing Center and your compliment in regards to Jacob.

June 26, 2019

Great service and Very friendly staff The service was great, I was out before the estimated time. The staff is very friendly and helpful. I have been taking my car to Pat Lobb Toyota for m More

by JC2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Jun 27, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for being such a loyal customer to Pat Lobb Toyota! We greatly appreciate you and this fantastic five star review!

June 25, 2019

6 month service Had my vehicle serviced. They told me the amour timeit would take and were right on time. Very friendley service rep and he answered all my questions. More

by Rod48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernave Cervantes
Jun 26, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your five star experience with us! We greatly appreciate it!

June 24, 2019

Excellent They are very customer oriented well communicated. We like coming over here. We bought two of our vehicles from here, and do regular maintenance servi More

by Vin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Mergott, John Paredez, Sarina Walker
Jun 24, 2019 -

Pat Lobb Toyota of McKinney responded

THANK YOU Vin for this wonderful five star review! We greatly appreciate you being such a loyal customer! Being a family owned business, we always enjoy treating our guests as such. Thanks again for sharing your experience!

June 24, 2019

Great Service Pat Lobb is a great Toyota dealership. Their sales department is top notch and their service department is excellent. I’m currently leasing a Corolla More

by Toyota999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Jun 24, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for choosing Pat Lobb Toyota from A through Z!! We greatly appreciate the wonderful compliment and taking notice of our outstanding customer care! Yes you are very much a part of the "Toyota Family" and "Pat Lobb Family" as well! Thank you again for the five star review!

June 19, 2019

excellent Excellent maintenance and repair service. Very timely. Service rep. explained process of routine service extremely well. Waiting area was clean & comf More

by TOYOTA-CUSTOMER-MCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Padron
Jun 19, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota Team for all your servicing! We greatly appreciate the compliment of our establishment and this exceptional five star review!

June 17, 2019

Work done on my Toyota tundra I had to have some work done on my tundra they were very professional very reasonable priced and had it out sooner than they thought that they would More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper, Ken Haislip
Jun 17, 2019 -

Pat Lobb Toyota of McKinney responded

Thanks Bob! We are so pleased to hear of the exceptional experience you have had with us. Thank you for your recommendation and this five star review!

June 17, 2019

Molly from Service was great! I was greeted by extremely friendly and helpful valets. Service advisor Molly Stiles thoroughly explained what maintainence I needed done and got me a More

by Parker Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Jun 17, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Parker for writing about the wonderful experience you have had with our service team especially Molly. She always goes above and beyond customer service. We appreciate the five stars!

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