Pat Lobb Toyota of McKinney - Service Center

Very helpful with a disappointing service need. They got the repairs completed quickly and hopefully won’t need a repeat. They got the repairs completed quickly and hopefully won’t need a repeat. More

Everyone was great. I did not have an appointment but they got me in and the service was quick. I would recommend them and I will continue using them in the future. I did not have an appointment but they got me in and the service was quick. I would recommend them and I will continue using them in the future. More

Very good work and very timely. Information was given and explained before services . Very nice and polite Information was given and explained before services . Very nice and polite More

I took my wife’s Sequoia to Cannon this week. He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely man He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely manner and all concerns were resolved. Cannon kept me updated throughout the whole process, and I appreciate that. He always helps me out and has a smile on his face and a genuine personality. Customer service is hit or miss these days. Without mentioning names, there are other advisors and sales people at this dealership that could learn a few things from Cannon. I tell all of my family and friends who service their cars here, to use him. Not sure if they do, but I refer him all the time. Cannon is a valuable asset to the service department and the dealership. I’ll probably always have a Toyota in my posession and I hope that Cannon is there to help me when I need him! More

I’ve always had a good experience at Pat Lob Toyota in McKinney, from buying a new car to maintenance & repair. McKinney, from buying a new car to maintenance & repair. More

Appt was finished in time frame promised. Service advisor was friendly and helpful. Waiting area clean, quiet, and coffee fresh Service advisor was friendly and helpful. Waiting area clean, quiet, and coffee fresh More

My experience with the Pat Lobb service department is always quick and easy. I purchased a Sienna in 2016 and now have a new Tundra. The level of service is great! always quick and easy. I purchased a Sienna in 2016 and now have a new Tundra. The level of service is great! More

I brought my highlighter for service and Hisar did an amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience and definitely I will tell my friends to try also this dealership for service and ask for Hasir. When you pay at the cashier, Ms. Melanie will help you with smile and very professional. More

I had several frustrating experiences with Toyota of Plano, so I brought my vehicle to Pat Lobb Toyota of McKinney out of desperation. Pat Lobb's dealership provided me with excellent service and took g Plano, so I brought my vehicle to Pat Lobb Toyota of McKinney out of desperation. Pat Lobb's dealership provided me with excellent service and took great care of my vehicle needs. Jonathan, my service advisor, was fantastic. He was professional, friendly, and service-oriented, and didn't treat me like I was a bother. In my previous review of Toyota of Plano, I mentioned the extreme difficulty of obtaining my second key from them. Jonathan went above and beyond by providing me with a key without me even asking! That's what I call exceptional service. The shuttle drivers are also fantastic. The shuttle service is efficiently run, convenient, flexible, and safe. I can't praise Pat Lobb Toyota of McKinney enough for their fast, efficient, and professional service. Thank you again for taking care of my vehicle needs. I am very happy! More

Joel is absolutely amazing! Every time I deal with him he has the best customer service and exudes professionalism! Highly recommend!!! Every time I deal with him he has the best customer service and exudes professionalism! Highly recommend!!! More