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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 10, 2019

My experience with Tony was great. Firestone wanted to charge me 3x what Pat Lobb was. Not only did Tony help me and fix the problem it was much cheaper and fixed the problem. More

by Lp
Recommend Dealer
Yes
Employees Worked With
Tony Barcelo
Oct 11, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for giving our Service Center along with Tony the opportunity to earn your business! We greatly appreciate your five star review!

May 08, 2020 -

Lp responded

Easy Newsome always takes care of all my car service needs. He knows how to take care of his customers. I highly recommend reaching out to him for service needs.

October 08, 2019

I have been a Customer of Pat Lobb Toyota since my second oil change .. My Truck is now 17 Years Old .. So I’m a Longtime Customer!! Today Tammy was my service advisor she was very efficient and took More

by Mac24
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 09, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for being such a loyal guest and happy to hear how well Tammy has taken care of your servicing needs. We greatly appreciate this five star review!

October 07, 2019

Service never changes. Excellent excellent excellent I’ve never been let down from the time of purchase 2016 through 2019. Koodoos to everyone, keep the gold medal standard More

by ErnieJ
Recommend Dealer
Yes
Employees Worked With
Jon Paul and Elias Nava
Oct 07, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Ernie! Thank you for being such a loyal guest. You have no idea how great it makes us feel when we read reviews such as yours! We appreciate the compliment and you!

October 05, 2019

Molly Stiles was extremely helpful, knowledgeable, and over all a pleasure to work with. My car was in and out of the service department very quickly with the maintenance done properly. I highly recommend More

by Parker Hernandez
Recommend Dealer
Yes
Employees Worked With
Molly Stiles- Service
Oct 07, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Parker. Thank you for your kind words and review about Molly and our Service Center. We will be sure to inform her and our team!

October 02, 2019

I was in to get a front brake job on my Tundra, and while it seemed to take longer than I thought it should, my service rep was very good about checking status and keeping me informed. More

by Gary54
Recommend Dealer
Yes
Employees Worked With
Selena
Oct 03, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Gary. Thank you for your input as we always take information such as this to review and improve. We are pleased to hear that Selena was communicating with you of the status. Communication is so important to us and our guests! We appreciate your five star review!

September 29, 2019

trusted service adviser and great service! I always do my maintenance at Toyota of McKinney. They provides great service and the service advisers there are trusted .The quali More

by Xiang_Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Oct 03, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Xiang Cheng for choosing our service center to maintain your vehicle for years to come. We greatly appreciate the compliment!

September 26, 2019

Great Service Representative/ Molly Stiles Molly took the time to listen to my service needs and documented my issues which were all addressed by early afternoon. Parts Department researched bo More

by Zoomeric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Sep 27, 2019 -

Pat Lobb Toyota of McKinney responded

We are very pleased to hear that you had such a great experience with Molly at our service center! Thank you for taking the time to provide us with this five star review!!

September 26, 2019

Very best service in any dealership I have been in years Justin Ryan, the service coordinator was superb to help, direct and answer my question. He went on to explain few things that could be DIY. Excellen More

by Mahbub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ryan, Mr. Bentley, Manager Finance
Sep 27, 2019 -

Pat Lobb Toyota of McKinney responded

We always enjoy reading these wonderful reviews! Thank you for choosing our service center along with Justin. We are pleased to hear you had such a pleasant experience!

September 25, 2019

Fast and friendly Jon Paul Nimmons is a great service advisor, getting me in and out with an oil change in 20 min!, I love the friendly atmosphere, thank you More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul Nimmons
Sep 25, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Lee for this wonderful five star review! We are pleased to hear about your experience with our service center along with Jon Paul.

September 25, 2019

Service Department Just came in for a routine service and state inspection. My Service Advisor, Dylan Bacon, got my vehicle in and out in less than an hour. I apprecia More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Sep 25, 2019 -

Pat Lobb Toyota of McKinney responded

Hi John! Thank you for this exceptional review. Our guests time is very important to us and we are pleased to hear that you had a great experience! Thank you for choosing our service center along with Dylon!

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