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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 07, 2019

I was so impressed with how fast and efficient they were getting me in and out. Not only quick but very nice and polite. I plan on going to Pat Lobb’s dealership from here on out! Nice job guys! More

by LO2019
Recommend Dealer
Yes
Employees Worked With
Patrick Harte
Nov 07, 2019 -

Pat Lobb Toyota of McKinney responded

Fantastic! This review brings us great joy to read! We continue to make changes to better assist our guests and this let's know we are headed in the right direction. Thank you for taking the time to share your experience and giving us the opportunity to earn your business!

November 02, 2019

Purchased my car here last year, and I can’t give enough praise for the excellent service I receive every time! At 66 years, I have purchased and serviced a few cars, and there customer service is the best More

by Linda
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell, Brian Brown
Nov 04, 2019 -

Pat Lobb Toyota of McKinney responded

Awwww Linda... thank you for being such a loyal guest of ours! We greatly appreciate you choosing Pat Lobb Toyota and our Service Center time after time! Thank you again for this exceptional review!

October 30, 2019

I received great service from Joel Casper. He went above and beyond to assist me, which I greatly appreciated. Thank you for continued great service. More

by CLVenza09
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Oct 31, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to express your experience with Joel and our Service Center. We appreciate the kind words and the five star review!!

October 29, 2019

Arrived when my appointment was scheduled and out as promised. Very pleased with the service. Pat Jones kept me apprised of the progress and it was greatly appreciated. More

by RickTX
Recommend Dealer
Yes
Employees Worked With
Pat Jones
Oct 30, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much Rick for this five star review! We always enjoy reading how well our guests are taken care of.

October 22, 2019

Quick and easy The service department got me in right on time for my 3pm appointment and had me ready to go in a little less than the hour I was expecting. No compla More

by JQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much JQ for this exceptional five star review! This is the kind of review we enjoy reading because of all the wonderful changes we have made. We are pleased to hear that you had such a great experience!!

October 21, 2019

Professional Service Tammy Mitchell is a very accommodating Service Advisor, and through in providing my service needs. Very pleasant experience. Pat Lobb’s Toyota of McK More

by newtstew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchellzz
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

This is so perfect on so many levels! Thank you so much for this outstanding five star review and your business!

October 21, 2019

Service Loved Joel Casper he is phenomenal and I would easily work with him again. He was very courteous and not pushy at all like other dealership workers ca More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Emily for choosing our service center along with Joel. Your kind words about your experience means everything to us!!

October 17, 2019

Recall Repair on 2013 Toyota Camry Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Sta More

by Jaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in Service
Oct 18, 2019 -

Pat Lobb Toyota of McKinney responded

We are pleased to hear how well you were taken care of by Tammy and our Service Team. Sounds like you have been taking well care of your 2013 Camry! Great job! Thank you for choosing our Service Center!

October 15, 2019

Scheduled maintenance I called early am and was able to get an appointment the same day. I was met at the service entrance within a few short minutes. I asked for my normal More

by Splinte001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Oct 15, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for your outstanding review and sharing your experience with Molly. We appreciate your loyalty! Thank you again for choosing Pat Lobb Toyota Service Center!

October 14, 2019

Always a pleasure I’ve had nothing but good experiences with Pat Lobb’s Toyota for the past two years. I bought a 2017 Toyota Tacoma there. The experience with sales an More

by JohnHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
Oct 14, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you John for your continuous loyalty! We greatly appreciate your business and you!

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