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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 12, 2020

Excellent service! It was a mid afternoon drop off that was attended to quickly. Always pleased with Toyota of Mckinney's attention to detail on our vehicle and customer service. More

by Mrogers53
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Jan 13, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for this five star review and your continuous loyalty with our service center! We appreciate your business and compliment!

January 11, 2020

Great professional service. This is my first time in this dealership and I am impressed with the cleanliness of the waiting area and efficiency of the service. Will be back More

by don_albertos
Recommend Dealer
Yes
Employees Worked With
Tony Barcelo
Jan 13, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you Don for taking the time to write this exceptional five star review about your experience! We greatly appreciate you choosing our service center!

January 04, 2020

We serviced a 2009 Toyota Camry on Thursday January 2. I had an appointment and was quickly taken care of when I arrived. We did not wait at the dealership this time but have in the past. There was an issue More

by Doug
Recommend Dealer
Yes
Employees Worked With
Tony Barcelo service advisor
Jan 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your five star review! We are constantly making changes to better accommodate our guests and appreciate you taking notice! Pleased to hear how well Tony Barcelo was able to communicate with you and get your Camry completed. Thank you again.

January 02, 2020

We received Great service. They were busy and we still got out of there in less than an hour. Not all Toyota dealerships are created equal. Pat Lobb. Stands at the top of all the dealerships that I’ve de More

by Danatillman
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Jan 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for this exceptional five star review! We understand our guest have choices, therefore we do our best to stand out from the rest! We appreciate you taking notice and sharing your experience!

December 29, 2019

Excellent Service during my Prius Service, state inspection and wheel alignment. Service Advisor was pleasant and professional. Joel Casper is one of the best service advisor I have dealt with at th More

by Mi
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Dec 31, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your experience with our Service Center along with Joel! We appreciate this five star review!

December 29, 2019

Tony truly cares!He has helped me more than he will ever Tony truly cares! He has helped me more than he will ever know! Family is something very special to him as well....if your looking to get a new car.. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Tony Bailey, Brian Brown
Dec 31, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Michelle! Yes he does!! Tony does an outstanding job in regard to our guests. He listens, provides options, and does his best to provide great customer service! Thank you for giving Pat Lobb Toyota and Tony the opportunity to earn your business! We appreciate your kind words and the five stars!

December 25, 2019

Josh in Service dept. is excellent. Always welcoming, takes good care of you. 5 star service. i love taking my car here, very honest dealership. More

by harryr
Recommend Dealer
Yes
Employees Worked With
Josh, our service advisor is awesome. Fast service, always welcoming.
Dec 27, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much Harry! Josh is amazing and we greatly appreciate the five star review! Have a wonderful New Year!!

December 21, 2019

Mr. Casper was great and answered all my questions. He made it feel like we had known each other for a while and was truly a professional!! More

by Chance5575
Recommend Dealer
Yes
Employees Worked With
Mr. Casper
Dec 24, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Chance! Thank you for choosing Pat Lobb Toyota Service Center. We are very pleased to hear how well Joel was able to assist you. Have a wonderul Holiday and New Year!

December 18, 2019

Was able to accommodate my car maintenance even without appointment and fast service and done in less than an hour. Best service , would recommend it More

by rhojie21
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 18, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing our service center! We appreciate your five star review!

December 14, 2019

Very good service! Efficient, clean, friendly place! I go here for all my maintenance needs and the people never disappoint! Thanks Joel Casper for your great service! More

by Kristiez2000
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Dec 17, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota Service Center Kristie! We appreciate the compliment and happy to hear that Joel was of great service to you.

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