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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,382 Reviews

1,382 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 02, 2020

Recommend Had a great experience except for one small problem, I was told I needed a tire rotation so I had no problem with that except they didn't tell me it c More

by lrutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your feedback. We will discuss this with our team. We appreciate our guests and genuinely take their concerns into consideration. Thank you again.

March 02, 2020

Dita handled a situation we had regarding my daughters Camry. She listened and resolved the issue with professionalism and courtesy. I definitely recommend Lobb Toyota. More

by Themullinfamily
Recommend Dealer
Yes
Employees Worked With
Dita Ghaemi
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for giving us the opportunity to resolve your concern and complimenting our CRM. She genuinely cares about our guests and does what she can to help! We greatly appreciate the five star review!

February 29, 2020

Excellent service Everyone was very accommodating. I was told I needed new tires and I asked Robert to talk to my husband and explain everything to him and he did. We More

by dmorris54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert/ Service
Mar 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your experience. We are pleased to hear how helpful Robert was during your visit. We appreciate the compliment along with the five stars! See you in a couple of months!

February 29, 2020

It is always pleasant customer service. Thank you Joel for the information on my 30k maintenance for my next visit. Excellent location and good staff More

by letitia.robinson
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Mar 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you Letitia! We appreciate the compliment and will be sure to let Joel know about your exceptional review!

February 29, 2020

Awesome Job. - service was very quick - barely had time for a cup of coffee . ..... .... so I was in and out of service in no time. More

by ja595s
Recommend Dealer
Yes
Employees Worked With
Tim O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasan Amarneh
Mar 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you very much for sharing your experience along with the five stars! We greatly appreciate it!

February 28, 2020

I came to have my 2016 Highlander serviced. As always the Easy Newsome and company take good care of my service needs. I will continue bring both my 2016 Highlander and my 2014 Camry there for service. More

by perry_daniels
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 28, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you Perry for your endorsement of Easy and sharing your exceptional experience! We appreciate it. See you soon!

February 26, 2020

Best dealer I have ever worked with!!! Awesome from Best dealer I have ever worked with!!! Awesome from shopping, to purchase, and service. Wonderful people, competent, fast, honest, not pushy. More

by Happy camper
Recommend Dealer
Yes
Employees Worked With
Molly Stiles ??????????
Feb 27, 2020 -

Pat Lobb Toyota of McKinney responded

Well alright Happy Camper! These are all the things we enjoy reading about! Thank you so much for your business and this great review!

February 25, 2020

All aspects of my appointment were excellent. I was greeted immediately upon arrival. I only had to wait a few minutes to talk to a service advisor. The work was completed accurately and within t More

by jb_sturrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 26, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the five star review JB!

February 23, 2020

Always greeted by friendly staff. I especially like the ambiance of the waiting area. Lots of natural light, charging stations, and refreshments option to wait or complementary shuttle to office or home. More

by Allen Fan
Recommend Dealer
Yes
Employees Worked With
Mollie, service Dept is wonderful
Feb 24, 2020 -

Pat Lobb Toyota of McKinney responded

Well thank you so much Allen! We realized our guest time is valuable and do our best to accommodate. We appreciate this review on another level! Thanks again!

February 22, 2020

Excellent intro to the service department My first encounter with Toyota of McKinney's service department went very smoothly, from check-in to ultimate delivery of the serviced vehicle. The p More

by naclshaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Hann
Feb 24, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your experience! We greatly appreciate your feedback and your business!

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