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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,378 Reviews

1,378 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 07, 2024

Was charged 3% to use my credit card. Shouldn't that be cost of business? More

by Anekona1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Working with Soni Murray was fantastic. Wonderful personality and very knowledgeable and friendly. The other staff I interacted with were just as helpful. More

by dwwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soni Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Got in and out in good time, service tech lady was very good and helpful, will always use this dealership More

by Twporter48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soni Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling
November 01, 2024

Excellent customer service. Clean, their seating area is wonderful. I would definitely recommend Mckinney Toyota over Richardson Toyota! More

by A Very Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Service is Key. Always prompt & precise I have a Highland and a RAV4. Lobb’s is their service home More

by Jerry McNair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Carter helped me quickly and swiftly and got everything taken care of so my customer could take delivery of the vehicle the same day it was serviced! More

by mdetomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Cashdollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Carter.

October 26, 2024

My advisor Cannon Campbell was excellent in taking care of me from the beginning of greeting through providing an update on repairs and cost until the end on checkout. Cannon is thoughtful, courtesy, and t More

by VFranch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
Nov 01, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Cannon.

October 26, 2024

Excellent service. The technician (Colson) that helped us was professional, courteous and assisted us in a very timely fashion. More

by Amarantebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Colson.

October 26, 2024

Well organized dealership with professional and pleasant staff. Robert took very good care of me and pointed out the problems that needed immediate attention and those that could wait for a while. The work More

by Susan Steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Susan! We appreciate you recognizing Agrin and Robert. Yes indeed, we service Lexus!

October 25, 2024

Repairman showed up late, but did a good job and was very curtious and professional. More

by rlawson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

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