166 Reviews of Pat Fischer Nissan - Service Center
Great Service...Friendly Staff We have been customers at Pat Fischer Nissan for several years. We recently purchased a new 2016 Rogue and were very pleased with the Sales team that We have been customers at Pat Fischer Nissan for several years. We recently purchased a new 2016 Rogue and were very pleased with the Sales team that assisted us through the process of buying our new vehicle. We had to have some additional work (service and body shop) recently and were thrilled with the resolution to our problems. The staff at Fischer Nissan bent over backwards to work with us and we couldn't be more pleased. If you are in the market for a new or used car or just need to get your vehicle serviced I would highly recommend Pat Fischer Nissan!! More
poor service Sales staff was the best of the whole dealership experience. Service sucked.Brought car in for numerous recalls and problems. They say there`s nothing Sales staff was the best of the whole dealership experience. Service sucked.Brought car in for numerous recalls and problems. They say there`s nothing wrong with the car,but car still has issues, and another recall that we took it in for previously. Now staff doesnt return calls, doesnt provide loaner,except when parts ordered. I believe their waiting for warranty to expire then they will return calls and be willing to help. They say no money is made on the sale its all on the service. More
On-Line Service is terrible Have tried twice to schedule service on-line and have never received confirmation. Received a reply from someone who stated they were a salesman and Have tried twice to schedule service on-line and have never received confirmation. Received a reply from someone who stated they were a salesman and I would have to check my warranty. It is a new truck purchased at this dealership. I will now find somewhere else to have my new Nissan truck serviced. More
Michael Holmes is a young man that this dealership must certainly be proud of. He has the best customer service skills I have ever seen in a young person. I needed to have a seal gasket replaced on my 1998 certainly be proud of. He has the best customer service skills I have ever seen in a young person. I needed to have a seal gasket replaced on my 1998 Infiniti I30 and Mike knew exactly what needed to be done. He gave me a price that was very competitive (beat the other Nissan dealers) and that is exactly the amount that was on my invoice when the work was complete. I needed to add a steering rack boot replacement to the work, and Mike once again beat out the other Nissan dealer in price and flexibility. The work was done on time, as promised, and the quality of the work was outstanding. Tod Rachu was the technician and he is highly skilled and very experienced. The quality of his work was excellent, and he repaired my car to my satisfaction. I absolutely cannot live with any kind of fluid leaks on my cars, and these fine gentlemen made certain that I don't have to. Jim Wing is the Service Manager, and he is a great person to deal with. When I thought (wrongfully) that there was a problem with the work, this team took me into the shop and explained to me, in great detail, exactly what was done to fix my problem. I am a difficult customer to please because I insist on only the highest quality work, and these gentlemen deliver. I am happy to have this dealer and these guys, Mike, Tod and Jim, on my side. I recommend them highly, and I stand by my word. More
I decided to use pat fisher nissan since they quoted me the lowest price on getting my altima fixed compared to all other nissan dealers in the county, after replacing a part on the altima it wouldn't not the lowest price on getting my altima fixed compared to all other nissan dealers in the county, after replacing a part on the altima it wouldn't not work properly and they determind that the part they used was defective, now being that it was Saturday afternoon and to late to get another nismo part they offered to put me into a loaner car free of charge for the duration till they received the replacement part and completed the work, Gary Mondus and Tod Rachu listened to me about the issues I was having with the car they did a very good job fixing the problems, I will use them again when needed, thank you again. More
From the moment I walked in to the service department I felt very welcome. Both of the gentlemen in the department were all smiles and seemed so happy, very refreshing in a car dealership. Gary was so kind felt very welcome. Both of the gentlemen in the department were all smiles and seemed so happy, very refreshing in a car dealership. Gary was so kind and professional, having to have work done to my car is probably my least favorite thing to do but this was a BREEZE. My family in PA owns an auto repair shop and knowing how dealerships can be always just straightens your spine just a touch, not in this case. My car was serviced immediately and I was off to enjoy the rest of my day without any hassles. Thanks Gary and Pat Fischer Nissan for restoring my faith in dealerships again. More