Pat Fischer Nissan - Service Center

Service department cannot be trusted! You will find your vehicle in worse condition than before you brought it in. AVOID like the plague!!!!! Service Department manager, Marcus is absolut You will find your vehicle in worse condition than before you brought it in. AVOID like the plague!!!!! Service Department manager, Marcus is absolutely useless and I am being polite in my description. More

Service and parts department very rude to customers. Save your money go to other dealer your money go to other dealer More

Body Repair Division Mr. Owen Anderson. He is Awesome, professional, friendly and takes great pride in his work. I highly recommend him to anyone who needs assistance in t Mr. Owen Anderson. He is Awesome, professional, friendly and takes great pride in his work. I highly recommend him to anyone who needs assistance in their car repairs. More

Worse ever! Worse service department ever! Tried to charge $170 over the $100 warranty deductible. Said the warranty only covered $100 hr labor rate, and part. Worse service department ever! Tried to charge $170 over the $100 warranty deductible. Said the warranty only covered $100 hr labor rate, and part. They said they charge $130 hr, plus shop charges for things like rags and supplies that the mechanics need in the shop. I’m sorry, but even the warranty company said that they have never heard of such a thing. They also said that every Nissan across the Northern United States Agree to work on these vehicles under the contracted labor rate of $100 hr. That they cannot charge you $130 hr. That is why you have the warranty. And, just because it’s not a Nissan vehicle. The warranty contract is through Nissan. Our car was a Dodge. We bought it from Nissan used. They cannot charge you more because it’s not a Nissan. The warranty company pays them the costs it will take to repair your vehicle. We contacted the warranty company before we picked up the car. The dealer told us there were extra costs. The warranty company told us that they cannot charge us. That the only thing they can charge is the deductible and tax. That’s it! The warranty company asked us to have them call them when we got there to pick up the vehicle. They handled it from there. I called a local shop to see if they also charged “Shop supplies fees” they said never! They had never even heard of such a thing. Never again well we use, or buy a vehicle from this dealership. If they try and rip you off in the service department. I can only imagine what they would do if you were trying to buy a car from them. Oh, and when we left. The light was still on. So they didn’t even finish the job! More

Not professional at all. Horrible! This place lacks leadership and management. I feel sorry for the employees that work here. We brought our armada in for new brake pads and a Horrible! This place lacks leadership and management. I feel sorry for the employees that work here. We brought our armada in for new brake pads and an oil change, we left and my calipers were locked up. I drove this way for two days with children in the car. Long story short, they messed my calipers up and wanted to charge me nearly $1000 to fix it. We tried repeatedly to speak to upper management but was never able to have anyone contact us to help resolve the issue. This went on for days. We decided to have our vehicle towed to another shop. I would never recommend Pat Fisher Nissan. Tim Moody is a coward and had his employees give us the run around over and over. More

Service sucks Twice I have made an appointment to get my oil changed and twice I got there early and both times they claimed I didn't have an appointment. This time Twice I have made an appointment to get my oil changed and twice I got there early and both times they claimed I didn't have an appointment. This time it was early so I got up and drove to the dealership. The woman who came out said she didn't have me down for an appointment. I told her I called on Thursday and was told to come in today. I showed her the phone number and she said it wasn't their number. She wanted me to come back later. I said no I couldn't. I left there and called the number and it was Pat Fischer's number. I left my name and number for service manager to call. I will never use their service department or buy a car from them. I have had it with them. More

Pat Fischer Service Customer service is outstanding. Vehicle was finished when promised. Very reasonably price. I will definitely be back. They went above and beyond to m Customer service is outstanding. Vehicle was finished when promised. Very reasonably price. I will definitely be back. They went above and beyond to make sure everything was done correctly. More

Bill D Body Shop Manager Bill was extremely helpful with a claim I had with a Insurance company. He has helped me get the problems resolved.I would highly recommend Pat Fische Bill was extremely helpful with a claim I had with a Insurance company. He has helped me get the problems resolved.I would highly recommend Pat Fischer and their Body Shop.They are working on my Nissan Pathfinder now. John Roberts More

oil change take 4 hours for an oil change and I was there waiting and no one checked up on me and I asked 7 times what was up and I just got the runaround and w take 4 hours for an oil change and I was there waiting and no one checked up on me and I asked 7 times what was up and I just got the runaround and when I talked to the store GM he was like ok well sorry More