Pat Fischer Nissan

4th car purchased at Pat Fischer Nissan Just pirchased 4th car from Pat Fischer Nissan since moving to Brevard County. I recommend the experience. No big dealer bolognie. Just made a deal Just pirchased 4th car from Pat Fischer Nissan since moving to Brevard County. I recommend the experience. No big dealer bolognie. Just made a deal that worked. My fiance is now in a new altima and happy so that makes me happy. Her car was totalled, the body shop manager took car to help. And the finance manager got us a deal to get the new car in our budget. More

Worst service representative Samantha Walker I have not even had my vehicle serviced and it won't for a week. Drove up to have a simple oil change and check a door seal and oil pan or engine unde I have not even had my vehicle serviced and it won't for a week. Drove up to have a simple oil change and check a door seal and oil pan or engine undercarriage plastic cover. Things were going fine with new employee inputting my info, requests and things on vehicle I was asking to be checked. Then all of a sudden Service Department employee Samantha Walker, has to put her two cents in. From that point things only escalate and when South in an instant. She is the nasty is person that I have ever dealt with at Nissan. I have been having my rouge service by Nissan since I purchased two vehicles from them in 2008. Titusville location is always having issues, this time the worst and I did not even have anything done to my vehicle yet. Very scary!!! I think I would be better going to pep boys for check up and repairs. That is scary, when a dealership does not know what kind of oil your vehicle takes, per Samantha Walker I believe her name was. Also, she said manager would be in meeting for two hours at least and that I could not talk to him. Sounded pretty phony to me. I will be contacting corporate and I am afraid to even take my vehicle to Nissan in Titusville. Worst Nissan dealer EVER!! Only thing to be done at this point is change Management and Service Dept clerks. More

VERY SHADY DEALERSHIP I am glad I only wasted 1 hour there. I did not buy anything from them, even though I came prepared to buy. I had one of their promotional flyers, and I am glad I only wasted 1 hour there. I did not buy anything from them, even though I came prepared to buy. I had one of their promotional flyers, and they did not even honor the promise of 15 dollars cash just for walking in. Their excuse was that they ran out of cash, A dealership that size can't come up with 15 bucks? are you kidding me??? Well that 15 bucks and the miserable amount they offered me for my trade which was less than half of what every other dealer in town was willing to offer me cost them my business, and any future business I would have considered them for. More

SHADY STEALERSHIP I have only had my car for a little while nothing but headaches and stress. Take the drive to Merritt Island or Orlando you will regret it if you don' I have only had my car for a little while nothing but headaches and stress. Take the drive to Merritt Island or Orlando you will regret it if you don't. I would of given no stars but you have to at least put one. Horrible customer service More

New Car Purchase Pat Fisher Nissan had the exact SUV that I wanted to purchase. I had been searching everywhere for this vehicle and saw that they were rated well for Pat Fisher Nissan had the exact SUV that I wanted to purchase. I had been searching everywhere for this vehicle and saw that they were rated well for the customer service and quality. I made the 40 minute trip out to Pat Fisher on a Sunday and I was so excited to see the SUV that I had dreamed of sitting right in front. The purchase process was honestly good. Stuart and Marc were the two people I worked with throughout the process. (I had an amazing car purchase a few years back, so I have made some pretty high standards). I was shown videos on how to use my NEW Nissan and made sure that everything was taken care of before leaving, including setting up an appointment for my NEW car to be detailed. Even though my car is new it is a 2016, so it had been sitting around for what looked like a while since the car was pretty dirty and had leaves under the hood. My detailing appointment was made before I even left so I felt that I was in great hands knowing that my NEW SUV would soon be clean. I made the 40 minute drive back down on the Friday of the same week since that was my next day off. Samantha in the service area was extremely helpful. She got my car all set to head over to there detail department. After two hours of waiting I checked on the status of the car. They were nice enough to top off the gas since I had made the drive back down. I finally got my car back and it looked so much better than before. I got in a drive off. On my 40 minute drive back home I noticed a few areas that could have been wiped down a little better but I was so excited I did not mind if I had to do it myself. Once I got home I looked around the vehicle and noticed that besides a quick wash to the outside and vacuuming the driver side and passenger side nothing else had been vacuumed. The tags throughout the trunk were never removed or vacuumed, wind paint still on the windshield. I checked under the hood and all the leaves were still there. I could not believe that I spent on my day off almost 2 hours sitting around for nothing to be cleaned, drove 40 minutes there and back and for them to top off my gas tank. (Which they only needed to fill half a tank since I do not drive a lot). I contacted the dealership, as well as Stuart and Marc which let me know to reach out to them with any questions. Unfortunately, the only person that seemed to try and help was a man named Brian, who eventually asked for the General Manager to contact me. Unfortunately, the dealership had only offered to top off my gas tank if I make the drive back out for them to detail it. And with how the service went the first time I don't plan on ever going to them again and not for $15 dollars of gas to fill up my half a tank. After spending a good amount of money on a New SUV with all the bells and whistles I would think they could have handled the service and my business better. I have contacted Nissan about there negative practices and the Regional Consumer Affairs Office for Nissan. They too are sad to see a car being sold without a good quality detail completed before leaving the lot. Every person I interacted with also mentioned a survey and how important they are for the dealership. I'm sad to say that when I complete this survey it will not be highly rated due to there poor customer service practices. * If going here I would double check to ensure that the job is completed before leaving which is something I should have done. I just didn't think twice to ensure that someone was actually doing there job. More

bait and switch Bought a beautiful Frontier and was very happy with the deal until I figured out that between the Salesman's desk and the Finance desk my price went u Bought a beautiful Frontier and was very happy with the deal until I figured out that between the Salesman's desk and the Finance desk my price went up by almost 4000.00 dollars! They would not return my calls for an explanation. Instead of my truck bringing happiness, it is now an embarrassing reminder of how much I was taken in. Car Dealer Morality at its worst!! More

Needs improvement with front counter service department I have been taking my Nissan vehicles to Pat Fischer Nissan for over 10 years. Until recently with the new remodel of the building, I have been extre I have been taking my Nissan vehicles to Pat Fischer Nissan for over 10 years. Until recently with the new remodel of the building, I have been extremely satisfied. Since the new remodel, there's an entirely new staff and I have a few issues that have concerned me. One being, new service employees that have not completed servicing my car as per the usual excellent service. First visit with my new car, no one cleared/updated the service warnings on the car as they previously had. Second visit, I had to put air in all four tires before the next service which tells me no air was put in my tires on that visit. On the third visit, I had to refill my window washer cleaner. In 10 years, I have never run out of windshield washer fluid. That tells me someone probably didn't fill the windshield washer fluid as they should have. I just had my car serviced again and I brought these issues up when I spoke with the service manager. Let's see how it goes this time. My only other complaint, and I have voiced this on several occasions, there should be some sort of nice couches put in the front of the service department for customers while waiting for the reps to wait on us. I had to stand over 15 minutes the other day. I'm standing there with a Yeti cup, a heavy purse, my sunglasses, my phone and a book to read. I noticed that I'm not the only one carrying items in their hands while waiting. As I mentioned the inconvenience to me and much older customers (after all we are in a retirement community), other customers chimed in with the same sentiment. Older customers should not have to stand and wait for a service rep to get to them. I was told that the dealership had no say in this matter, that Nissan dictated to them everything including where to put the signs, etc. If that's the case then someone needs to tell Nissan that their customers are not happy having to stand for extended periods of time while waiting on customer reps. More

Great Service...Friendly Staff We have been customers at Pat Fischer Nissan for several years. We recently purchased a new 2016 Rogue and were very pleased with the Sales team that We have been customers at Pat Fischer Nissan for several years. We recently purchased a new 2016 Rogue and were very pleased with the Sales team that assisted us through the process of buying our new vehicle. We had to have some additional work (service and body shop) recently and were thrilled with the resolution to our problems. The staff at Fischer Nissan bent over backwards to work with us and we couldn't be more pleased. If you are in the market for a new or used car or just need to get your vehicle serviced I would highly recommend Pat Fischer Nissan!! More

poor service Sales staff was the best of the whole dealership experience. Service sucked.Brought car in for numerous recalls and problems. They say there`s nothing Sales staff was the best of the whole dealership experience. Service sucked.Brought car in for numerous recalls and problems. They say there`s nothing wrong with the car,but car still has issues, and another recall that we took it in for previously. Now staff doesnt return calls, doesnt provide loaner,except when parts ordered. I believe their waiting for warranty to expire then they will return calls and be willing to help. They say no money is made on the sale its all on the service. More

Best experience ever in purchasing my car! The professionalism and courtesy of everyone I interacted with was so refreshing. It was like dealing with old friends who cared about helping you how The professionalism and courtesy of everyone I interacted with was so refreshing. It was like dealing with old friends who cared about helping you however they could. Start to finish was a perfect buying experience! More