Passport Toyota

As a person with no credit I thought it would be impossible to get an affordable vehicle from a dealership. With next to no money down Jimmy helped me purchase my first car. Thank you for your help. impossible to get an affordable vehicle from a dealership. With next to no money down Jimmy helped me purchase my first car. Thank you for your help. Also every call I made was returned with a response that seemed genuine and helpful. More

I would have liked a keyless entry, all weather floor mats,etc. However, I deeply appreciated the patience & care the salesman & finance dept. took with me. mats,etc. However, I deeply appreciated the patience & care the salesman & finance dept. took with me. More

From the moment I walked in Edhy was very friendly and excited to help me. He was knowledgeable about the Corolla and he didn't mind that I asked a ton of questions. Mr. Harmon really worked on getting me excited to help me. He was knowledgeable about the Corolla and he didn't mind that I asked a ton of questions. Mr. Harmon really worked on getting me the best deal possible and I never felt pressured in the financing. Kristi walked me through all the paperwork and she didn't mind that I at times I froze to make sure that I was absolutely certain about my purchase. She allowed me to take as much time that I needed. Everyone that I came in contact with was friendly and eager to help. The customer service at this dealership was by far the best that I have seen and I am sure to tell everyone who is looking for a vehicle to go there. I'm new to the Toyota family and I won't be leaving.. More

I selected many local Toyota dealers in an online search for a new Prius. I had many replies with one of them being Arash of Passport. Using email, I compared offers between dealers to pick the best price. for a new Prius. I had many replies with one of them being Arash of Passport. Using email, I compared offers between dealers to pick the best price. Arash answered my emails and tried to earn my business in a friendly and honest manner. In the end I choose a closer dealership who offered a fair price and had exactly what I wanted. If you are in the Pasport Toyota area I recommend Arash Khosh! More

Purchased a new 2011 Toyota Avalon. Did most of the research and negation over the phone during which time the sales department was very responsive. They answered all of my questions/concerns without s research and negation over the phone during which time the sales department was very responsive. They answered all of my questions/concerns without seeming to be “pushy”. Went in to the dealership where the courteous and professional behavior continued. Everything we had agreed to over the phone was honored when it came time to sign the papers. I am always cautious of car dealers who may say anything to just “get you in the showroom” and then change things around a bit. My sales person, Arash, is the model employee who was a pleasure to work with and I would highly recommend him. Kristi, the Business manager was equally as pleasant. Sometimes after the deal is done and you’re going through the financial paperwork process it’s easy to be treated impersonally, “sign here”, “sign there”. Wasn’t so with Kristi, she made you feel like a real person, was extremely pleasant and personable and we got through the paperwork in no time. And finally, Ali, the sales manager ensured everything I had been promised was followed through on and was actively involved during the entire process. For me, integrity is the first key factor I look for in doing business and these guys have got it down. So overall I give this dealership and excellent rating. This is my seventh Toyota, the last six were purchased through Toyota of Bowie, but I believe I have found a new dealership. More

I would like to say that Kevin was a pleasure to work with. He gave me the best customer service while servicing my car. I would recommend Kevin on the silver team to futre customers. with. He gave me the best customer service while servicing my car. I would recommend Kevin on the silver team to futre customers. More

I never like coming to dealerships because I know the I never like coming to dealerships because I know the cost will be pricey.I've been coming to this dealership for quite a while now. The customer s I never like coming to dealerships because I know the cost will be pricey.I've been coming to this dealership for quite a while now. The customer services I get is really commendable. I have worked with a number of the different teams Nelson, Titus and Kevin the most recent. All of these gentlemen are very curteous and professional. It makes spending your money bearable. More

Had a real bad experience at this dealership. The internet director made an offer via e-mail on a Camry in stock. And, later when I went into the dealership he (and his manager) decided not to honor internet director made an offer via e-mail on a Camry in stock. And, later when I went into the dealership he (and his manager) decided not to honor the e-mailed offer! After the usual waiting game while he checked with the manager, he started offering excuses, like "I forgot to add freight" and "I miscalculated the rebate, should have been $500 not $1000"... This dealer was out of the way for me, but, I still made the trip as I had an offer in hand. Totally wasted my time and effort. However, I got the same deal at another Toyota dealer in Rockville. So, their loss! More

Mr Kevin Reid has been very cordial and understanding of my needs and he was very patient and accommodating of my requests.I am grateful to the way he treated my 2 year old boy who was accompanying me on my my needs and he was very patient and accommodating of my requests.I am grateful to the way he treated my 2 year old boy who was accompanying me on my purchase of a new RAV4. More

I visited this dealership in search of a used vehicle. My initial contact was with sales consultant Andre Edwards. Mr. Edwards directed me to a vehicle of interest and assured me that we could come to some a initial contact was with sales consultant Andre Edwards. Mr. Edwards directed me to a vehicle of interest and assured me that we could come to some agreement on a deal. Mr. Edwards introduced me to Sales Manager Ryan Anderson whom I worked with directly to complete the deal. Mr Anderson was professional and easy to deal with. The whole process was painless and I am very satisfied with the deal. I would highly recommend Passport Toyota. K.A. More