Passport Nissan of Alexandria

Beware of Bait and Switch! I called dealership for a 2012 Nissan Frontier that this dealership had listed on AutoTrader. The truck is advertised as having heated seats. I called I called dealership for a 2012 Nissan Frontier that this dealership had listed on AutoTrader. The truck is advertised as having heated seats. I called the dealership and spoke to their salesman, who confirmed that the truck does not have heated seats, that it was a 'mistake'. The truck was still listed on AutoTrader 4 days later as having heated seats. Clearly deceptive advertising - stay away from this is a Bait and Switch dealership More

Dealership Family I always feel like I'm visiting family whether it's for service or a new car. As long as I am in the DC Metro area this will be my dealership home. I always feel like I'm visiting family whether it's for service or a new car. As long as I am in the DC Metro area this will be my dealership home. More

Solid Service Dept Competent and friendly service staff. I started coming here for maintenance after being fed up with poor service at a different dealership. During bot Competent and friendly service staff. I started coming here for maintenance after being fed up with poor service at a different dealership. During both of my visits, I was very pleased at the quick service and the individual attention the staff gave my vehicle. Passport Nissan alleviated some of my concerns in an efficient manner and I would recommend them. More

Pressure free experience My car buying experience was made positive by my salesman Ray Webb. Ray's professionalism and product knowledge is impressive. I felt comfortable th My car buying experience was made positive by my salesman Ray Webb. Ray's professionalism and product knowledge is impressive. I felt comfortable that he was working on my behalf to get me a deal that suited my price range. In the end I am satisfied that I purchased a solid vehicle at a fair price. Anyone in market for a car I would highly recommend Ray. True professional car man! Ted Spaulding More

Exceptional Service Ray and Neal are exceptional salemen. Very knowledgeable able the cars they sale. They were available for Q&A via email, the phone and in person. Very Ray and Neal are exceptional salemen. Very knowledgeable able the cars they sale. They were available for Q&A via email, the phone and in person. Very polite and patience. They kept us updated through out the whole process. I love my Certified Pre-owned Nissan Murano. I gave them a budget and I walked away with a SUV. I have been a loyal customer for over 20 years. Ray even called me to wish me a happy birthday now how awesome is that. Great customer service and they strive to make everyone happy. I came in preapproved with my credit union and got a better rate from the dealer. My favorite Service Manager on Rich also came over to congratulate me on the new purchase. Just great group of people. Thank you Passport Nissan of Alexandria. More

Great dealership!!! Going to the service department each time has been a great experience. They are all great I love Richard in service he is just a nice man.. They alway Going to the service department each time has been a great experience. They are all great I love Richard in service he is just a nice man.. They always take the time to address any concerns. I recommend this dealership to everyone.. More

the warm welcome! and the positive response. the sale person was positive,he gave me explicit information about what i was looking for, the staff was very helpful ,my family and i left happy. the sale person was positive,he gave me explicit information about what i was looking for, the staff was very helpful ,my family and i left happy. More

Premium product & Superior services The sale consultant service provided by Mr. Snyder was one of the best services I have seen at car dealership - and I have been to quite a few (other The sale consultant service provided by Mr. Snyder was one of the best services I have seen at car dealership - and I have been to quite a few (other Nissan, Kia, Honda, Subaru, and Mazda) looking for my new lease car. He was friendly, easy-going, and definitely know his products. I didn't feel like he was pushy like other sale consultants. He talked me through the options available and gave me my space to think it through. Most importantly, he was very cooperative before, during, and after the sale. I need to get the Beige leather seats installed on my Nissan Altima afterward and he helped me made that transaction as smooth, quickly, and painlessly as possible. Overall, I would definitely recommend him and this dealership to anyone who is looking for a value vehicle at Nissan. More

Great Experience I got Nissan Rogue SL AWD 2014, I really love the car. All the staff at Nissan Passport are awesome and friendly. The manager gave us a good price for I got Nissan Rogue SL AWD 2014, I really love the car. All the staff at Nissan Passport are awesome and friendly. The manager gave us a good price for the vehicle. I recommend that branch and company for anyone that would like to buy a new car. More

Excellent new car experience. Had a great new car buying experience.They were straightforward, friendly and honest. Let me take a couple cars home overnight to thoroughly check out Had a great new car buying experience.They were straightforward, friendly and honest. Let me take a couple cars home overnight to thoroughly check out. They beat other local dealers and the TrueCar price. More