Passport Nissan of Alexandria
Alexandria, VA
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The salesperson was indifferent to making a sale. I was going to write a check that day if decent deal could be had. The salesperson admitted that sales were low. That to me would mean the dealership wo going to write a check that day if decent deal could be had. The salesperson admitted that sales were low. That to me would mean the dealership would work with a purchaser. I know the worth of my trade-in and they wouldn't give me anything close to what they intended to sell it for. My trade-in is paid for and only a year old. The salesperson was cursed at by a dissatisfied customer on my way out to test drive vehicle. The sales "manager" didn't even drive my vehicle before making an offer. My overall feeling of the dealership was that it was amateur and catered to uninformed customers. More
I purchased a 2009 Versa from Neal, the whole transaction was excellent. Neal helped me get the car I wanted at a low price. He helped me get the financing I needed so I could afford the payments. The car I was excellent. Neal helped me get the car I wanted at a low price. He helped me get the financing I needed so I could afford the payments. The car I traded was in terrible condition but they were able to give me enough to pay off my loan and have additional down payment. The finance guy Rodney was excellent. Thanks Sammy More
I purchased a new Altima and JD was great, he worked really hard to find the car I wanted and was able to sell it to me for the price I wanted. They gave me what I wanted for my trade-in and delivered t really hard to find the car I wanted and was able to sell it to me for the price I wanted. They gave me what I wanted for my trade-in and delivered the new car to my house. Derrick in the finance dept was great. More
Considerably unhappy with their service dept. They refuse most warrenty work and charge you excessive amounts for simple items.. They dont care about their clients and vehicels. I will never bring my refuse most warrenty work and charge you excessive amounts for simple items.. They dont care about their clients and vehicels. I will never bring my car back there again. Even though I bought it from them. More
Beware!!! Passport Nissan of Alexandria charges for Beware!!! Passport Nissan of Alexandria charges for repairs not needed. If you have done any repairs through them, verify that they actually d Beware!!! Passport Nissan of Alexandria charges for repairs not needed. If you have done any repairs through them, verify that they actually done the work. Get you old parts back and verify with an independent service place if those parts were bad in the first place. Do not be suprise of what you will learn!! More