Passport Nissan of Alexandria
Alexandria, VA
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I would recommend Passport dealership to all my friends and family. They are very professional and provide a great deal of information from finding the right car to the financing process. Paul Friedman i and family. They are very professional and provide a great deal of information from finding the right car to the financing process. Paul Friedman is a great consultant integrated with personality and professionalism. Thanks for a wonderful experience on my 1st new car, Angela Smith More
First and foremost, my sales rep. Tommy M was one of the best salesmen you could ever come across. He was very helpful and met my needs to the letter. He was also extremely professional. Tommy answered e best salesmen you could ever come across. He was very helpful and met my needs to the letter. He was also extremely professional. Tommy answered every question that I had and was very knowledgeable about the car that i inquired about, which helped the sale go a lot smoother. The dealership was welcoming and had an added bonus the GT-R was on display. The Finance guy was did an awesome job as well. Overall i would and always recommend Passport Nissan if anybody I knew was looking to purchase a car....2 thumbs way up. More
Tommy in sales made my car shopping experience informative and fun. He is easy going and was very knowledgeable about the cars, explaining most of what I needed to know about the car I was interes informative and fun. He is easy going and was very knowledgeable about the cars, explaining most of what I needed to know about the car I was interested in. Rodney, the business manager was helpful and worked efficiently through all the paperwork. The sales manager was responsive in making sure i got more than 'average' service. The atmosphere at Passport Nissan is generally welcoming, you're greeted with smiles and offered something to drink. More
Mr. J D Pittman was very professional and very helpful in Mr. J D Pittman was very professional and very helpful in answering any questions that i had while purchasing my vehicle. I Would recommend him to al Mr. J D Pittman was very professional and very helpful in answering any questions that i had while purchasing my vehicle. I Would recommend him to all my friends and family when purchasing a vehicle.Mr. Pittman was very understanding while helping me decide the right vehile to purchase.In the near future i will return to Passport Nissan of Alexadria and purchase a New veicle with the help of Mr. Pittman More
My husband and I had a great experience purchasing a vehicle at Passport Nissan. There was a great selection of vehicles. My salesman, Mr. Paul Friendman was professional, courteous, friendly and patien vehicle at Passport Nissan. There was a great selection of vehicles. My salesman, Mr. Paul Friendman was professional, courteous, friendly and patient. He made this a stress-free, pleasant experience for us. I highly recommend this dealership. More
First off my sales person (Tommy M) was polite and very helpful. the dealership was clean and welcoming. the Finance person was awesome, he did not hassle me in any way. he was honest and to the point. helpful. the dealership was clean and welcoming. the Finance person was awesome, he did not hassle me in any way. he was honest and to the point. overall i would recommend this dealership to my family and friends. Thank you More
They played the same game that every dealer plays. I Have to go "talk to my manager." They were always acting like they are on your side and the manager is the bad guy. And of course they tried to nickel and to go "talk to my manager." They were always acting like they are on your side and the manager is the bad guy. And of course they tried to nickel and dime me at the end over additional costs. They wouldn't budge at all on the listed price because I was getting the $4,500 government rebate for my clunker, so they used that to their advantage. Waited around forever on multiple occasions while they got paperwork and others things together. Total time spent there was at least 5 hours, and this was after a price was agreed upon. All car dealers are the same, and all car salesman are the same. In terms of salesmen, they are at the bottom of the totem pole. This place is no different from any other. I also was spoken to like I didn't know anything, like I was a child. To top it off, the finance guy tried to nickel and dime me as well, even though I have a perfect credit score. My advice to car salesmen: 1)Get a new job. 2) Know the cars inside and out. Know everything about them. There should never be a question that you can't answer. 3) Don't talk to people like they know nothing. Treat them like adults in a professional manner. 4) Do not promise anything you cannot deliver. 5) Don't beat around the bush. Tell me the truth. Tell me how low you can go with your price. 6) Don't be a suck up to the customer. Just be professional. 7) Did I mention find a new job? To conclude, this place is no better or worse than any other dealership. Just be ready for a battle and always be willing to walk. More
The Dealer was friendly and gave the best price possible, also the over-all shopping experience was satisfactory. The Greeting, explanation about the vehicle, financing, extended warranty and Maintenance also the over-all shopping experience was satisfactory. The Greeting, explanation about the vehicle, financing, extended warranty and Maintenance plans were all good explained well. Over all I would recommend the dealer for anyone looking out for a Nissan. More
I went into the dealership for my regulary thirty thousand mile service. I was greeted by friendly staff and smiling faces. The advisor did whatever was neccesary just to maintain my car, not to brea thousand mile service. I was greeted by friendly staff and smiling faces. The advisor did whatever was neccesary just to maintain my car, not to break my wallet. My car was even ready the same day. I walked back in only to be greeted by my name. This is the type of customer service that sets this dealer apart from the rest. My car was even washed and cleaned! I couldn't believe they did all of this so fast. This is going to be my one stop shop for all my service needs. More
Kenny Latino was a very friendly and accomodating sales representative. He did his utmost to ensure that I was happy with my purchase and was sincerely interested in getting me a good price for my new car representative. He did his utmost to ensure that I was happy with my purchase and was sincerely interested in getting me a good price for my new car. He also has called me multiple times since I bought my car to make sure I was happy with my purchase. I highly recommend Kenny! The dealer manager, however, seemed to rush me during the process and tried to get me to make a decision after only 2 hours at the dealership. I ended up coming back the following day and making the purchase. More