Passport Nissan of Alexandria
Alexandria, VA
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I have used this dealer for years to maintain my 2004 Pathfinder. Last spring I took it in for an inspection, battery and oil leak repair. They found nearly 7k in repairs (I was expecting 2k I knew the Pathfinder. Last spring I took it in for an inspection, battery and oil leak repair. They found nearly 7k in repairs (I was expecting 2k I knew the cost of the oil leak already). I took it to another mechanic, and he said the only think that had to be done was replacing the battery. Passport had claimed I needed a new alternator and there was an issue in rear suspension, for approximately 2k each. Neither of which was needed nor could he identify why they said I needed these repairs. The other mechanic acknowledged there was a minor oil leak but it was not significant enough to address at this time. More
We had a very good experience buying a Nissan Certified Ariya. Muhammad Subhi was our salesperson and he was extremely responsive, straightforward, and efficient. Michael Petros as the was also extremely e Ariya. Muhammad Subhi was our salesperson and he was extremely responsive, straightforward, and efficient. Michael Petros as the was also extremely efficient and helpful in working through the details of the transaction. Thank you for a great experience purchasing a car! More
Great customer service experience here! Although there were some issues that I experienced with my purchase, management made sure to make it right as soon as it got to them. You can Although there were some issues that I experienced with my purchase, management made sure to make it right as soon as it got to them. You can feel safe purchasing a vehicle from Passport. More
Passport Nissan was very professional and knowledgeable. All the staff was friendly from the sales person to the managers to the finance person and they got us the exact car we were looking for at a good pr All the staff was friendly from the sales person to the managers to the finance person and they got us the exact car we were looking for at a good price. I would recommend Passport Nissan to my friends and family. More
This is regarding Miguel, Anmar, and Edgar! ! I purchased a 2020 Nissan Rogue December 2022. I worked with Anmar and Miguel and they were both very professional, patient, and attentive. They we ! I purchased a 2020 Nissan Rogue December 2022. I worked with Anmar and Miguel and they were both very professional, patient, and attentive. They were also very quick to respond when communicating with them by text and they made my car buying experience less stressful. After I made my purchase, Miguel went as far as to sit in the car with me and gave me a quick and informative tutorial on everything about the car regarding the functionality of each button, which was more than helpful and of course made things even less stressful. Miguel went far and beyond his call of duty as a salesman to provide information about my car without me even asking him, he was very knowledgeable and shared his knowledge by providing important information that he knew would be helpful for me to know about the car that I just purchased. I was very impressed and pleased with Miguel's service! I was very impressed with the professionalism of both Anmar and Miguel. Go see Anmar and Miguel they will help make your car buying experience a little easier and less stressful. Also, Edgar, the Finance guy, is wonderful and funny too, he has a good sense of humor! He's very professional and knowledgeable and made the financial close-our process run very smoothly. Thanks, Edgar! Jackie Hagans More
I like to sheer my experience with the Service Department especially Mr; Walter and my mechanic Sami. Walter is a very kind, professional, and customer-oriented employee in that department he always answ especially Mr; Walter and my mechanic Sami. Walter is a very kind, professional, and customer-oriented employee in that department he always answers my questions and concerns. his outstanding service makes me come back always to service my cars there. Thank you, Walter, for your the best. Sami .. I can not tell you how safe and comfortable I am when my car Is served by Sami from oil changes to tire to checking all fluids. his experience and knowledge what count. thank you for your excellent services. More
Please go see Yonathan. He made my car buying experience a breeze. He worked with me over the phone since I live 2.5 hours away. When I got there 40 minutes later I was leav He made my car buying experience a breeze. He worked with me over the phone since I live 2.5 hours away. When I got there 40 minutes later I was leaving with my new/used car. Everyone was friendly. Yonathan is the best! Ask for him!! More