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Passport Nissan of Alexandria

Alexandria, VA

4.3
215 Reviews

150 South Pickett Street

Alexandria, VA

22304

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Showing 215 reviews

October 21, 2024

I have used this dealer for years to maintain my 2004 Pathfinder. Last spring I took it in for an inspection, battery and oil leak repair. They found nearly 7k in repairs (I was expecting 2k I knew the More

by mjrusselltx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
Oct 28, 2024 -

Passport Nissan of Alexandria responded

We are sorry to hear you were not pleased with your visit. We understand unexpected repairs can be frustrating and sometimes costly. With every service visit, we provide a free, comprehensive Multi-Point Inspection that is in line with Nissan’s safety guidelines for its vehicles, and provide recommended services based on those guidelines. Please feel free to reach out to us directly if you have any questions regarding this, as your satisfaction is important to us.

October 12, 2024

I had an excellent experience with passport Nissan Alexandria . Tim Nguyen was a great salesperson More

by Hossain.imtiaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tin Nguyen
Oct 15, 2024 -

Passport Nissan of Alexandria responded

We are glad to hear that Tim was great to work with. Thank you for choosing Passport Nissan Alexandria!

September 03, 2024

We had a very good experience buying a Nissan Certified Ariya. Muhammad Subhi was our salesperson and he was extremely responsive, straightforward, and efficient. Michael Petros as the was also extremely e More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Subhi, Michael Petros
Sep 03, 2024 -

Passport Nissan of Alexandria responded

Steve, we're delighted to hear that Muhammad and Michael provided you with a great experience at Passport Nissan Alexandria. Enjoy your new Nissan Ariya!

April 15, 2024

Great customer service experience here! Although there were some issues that I experienced with my purchase, management made sure to make it right as soon as it got to them. You can More

by Tim
Recommend Dealer
Yes
Employees Worked With
Said
May 17, 2024 -

Passport Nissan of Alexandria responded

Tim, we are glad to hear this positive feedback regarding our customer service throughout the sales process. We are glad that our management was able to address your concerns and make things right. If there is anything else we can assist you with, please don't hesitate to reach out to us. Safe travels, from all of us here at Passport Nissan Alexandria.

October 01, 2023

Passport Nissan was very professional and knowledgeable. All the staff was friendly from the sales person to the managers to the finance person and they got us the exact car we were looking for at a good pr More

by Vince LaRosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Sam
Oct 02, 2023 -

Passport Nissan of Alexandria responded

Vince, it's great to know you had a positive experience with our team at Passport Nissan Alexandria. We're glad we could find the perfect car for you! Thanks for recommending us to your friends and family.

December 16, 2022

This is regarding Miguel, Anmar, and Edgar! ! I purchased a 2020 Nissan Rogue December 2022. I worked with Anmar and Miguel and they were both very professional, patient, and attentive. They we More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel, Anmar, Edgar
Dec 19, 2022 -

Passport Nissan of Alexandria responded

Jackie, thank you for the feedback! We appreciate your business, and we hope to see you again!

November 29, 2022

I like to sheer my experience with the Service Department especially Mr; Walter and my mechanic Sami. Walter is a very kind, professional, and customer-oriented employee in that department he always answ More

by nazararchstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter and Sami
Nov 29, 2022 -

Passport Nissan of Alexandria responded

Thank you for the feedback. We appreciate the five-star rating!

October 16, 2022

Please go see Yonathan. He made my car buying experience a breeze. He worked with me over the phone since I live 2.5 hours away. When I got there 40 minutes later I was leav More

by Jamieclymire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yonathan
August 31, 2022

The young man who assisted me was great. They got free advertising without informing me. More

by Isabellarouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A mat Matook
July 17, 2022

Megeil was great to work with we bought over the net and he lead us through the buying process seamlessly Thank you More

by David Frost
Recommend Dealer
Yes
Employees Worked With
Megeil 5 star seller
Aug 22, 2022 -

Passport Nissan of Alexandria responded

Thank you for the feedback. We appreciate your business at Passport Nissan of Alexandria!

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