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Passport INFINITI of Alexandria - Service Center

Alexandria, VA

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68 Reviews

68 Reviews of Passport INFINITI of Alexandria - Service Center

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October 19, 2021

Infiniti of Alexandria is the only place I go to get my QX60 serviced. Garry Drummond is amazing! Garry is detailed and courteous. He makes my entire family feel welcomed and we know we are in good hands. More

by Smiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Nov 05, 2021 -

Passport INFINITI of Alexandria responded

Thanks for sharing your positive experience!

October 18, 2021

I have always used Passport for my service needs. They have provided reliable and courteous service over the last seven years. I will continue to bring my car to Passport. More

by mwilliams57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Nov 05, 2021 -

Passport INFINITI of Alexandria responded

Thank you so much for sharing!

September 29, 2021

I always love my experience at Passport. The employees care and are attentive. Especially Garry Drummond. More

by GlendaLOlmeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Nov 05, 2021 -

Passport INFINITI of Alexandria responded

Thanks for your positive feedback!

September 06, 2021

Everything is always professionally done. Waiting area is impeccable and pleasant. Would recommend to all. By More

by donnamilbourne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Happy to be of assistance! Thank you for entrusting us with the servicing of your vehicle. We hope to see you again at Passport!

September 05, 2021

Always a great experience when I bring my car into this location. Drew is amazing and always handles everything I need. He should def be considered to move up, he goes above and beyond & is very profession More

by M.weeks23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Peterson
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for your kind words! We appreciate your loyalty and have enjoyed providing you with an unsurpassed experience during your visit.

August 17, 2021

The service was great. I like all the safety precautions that was taking during my visit. All staff was wearing a mask. The environment felt comfortable. More

by Synne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dileo
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback! It was our pleasure taking care of you during your service. Thank you for choosing Passport!

July 31, 2021

Great staff and wonderful service! Every appointment has been professional, detailed, and affordable! Keeps me coming back over and over again! Happy to be part of the Infiniti family! More

by arethaswann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
Sep 10, 2021 -

Passport INFINITI of Alexandria responded

Thank you for the kind feedback. Providing great customer service is our goal! Thank you for being a member of our Passport family.

June 30, 2021

They was excellent and helpful with my car purpose they was excellent More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred and mike
Jul 16, 2021 -

Passport INFINITI of Alexandria responded

Thank you for sharing your experience! We appreciate the opportunity to provide you with excellent customer service and a smooth purchase process. Welcome to the Passport family!

March 17, 2021

5 🌟 ⭐ 🌟 ⭐ 🌟 ALL AROUND I wouldn't choose no other 5 🌟 ⭐ 🌟 ⭐ 🌟 ALL AROUND I wouldn't choose no other over Passport Infiniti Alexandria Mr. Garry Drummond 🎸 rocks More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Drummond
March 13, 2021

They are prompt, courteous, professional and friendly. The waiting room was neat and clean. Seating was six feet apart. Everyone wore mask. I felt safe waiting on my car. More

by aharrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chesney Hellmuth, Brian Dileo
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