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Passport INFINITI of Alexandria - Service Center
Alexandria, VA
68 Reviews
68 Reviews of Passport INFINITI of Alexandria - Service Center
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December 09, 2023
I try to always have my Infiniti serviced at Passport. The staff is uniformly friendly and helpful and the work is done right each time. Whenever I need a free loaner car, they have provided one quickly The staff is uniformly friendly and helpful and the work is done right each time. Whenever I need a free loaner car, they have provided one quickly. I haven't used the valet service (pick up the vehicle at my home and return it) but it's nice to have that option. More
by harry
Employees Worked With
Ally Gamez
May 28, 2023
Excellence service. Great adviser and good comunication, excellence work very profectional. Finish up service on time. Great adviser and good comunication, excellence work very profectional. Finish up service on time. More
by Henh_chieng
Employees Worked With
Garry and frank, Said Abdelilah
April 05, 2023
Passport Infiniti of Alexandria is my place to go for all my vehicle needs. The service is excellent. I look forward to working with Gary Drummond for all of my service needs and every time I leave I’m satis my vehicle needs. The service is excellent. I look forward to working with Gary Drummond for all of my service needs and every time I leave I’m satisfied. Everyone provides excellent customer service. I would recommend Passport Infiniti of Alexandria to all y friends and family. Thank you, Sonya Johnson More
by Smiley
Employees Worked With
Gary Drummond
January 11, 2023
It looks more about the money instead of customer service. Some charges on paperwork that makes me doubt and makes no sense to me. When I ask they blame other departments, etc, etc. service. Some charges on paperwork that makes me doubt and makes no sense to me. When I ask they blame other departments, etc, etc. More
by santaquin0330
Employees Worked With
Said Abdelilah
December 04, 2022
Great customer service! ! Will return. I waited longer than expected however the service manager compensated me for the wait. ! Will return. I waited longer than expected however the service manager compensated me for the wait. More
by vernadeang
Employees Worked With
Service manager, Said Abdelilah
May 26, 2022
My servicing person, Mr Gary always helps me with my servicing needs of my QX60 is always a pleasure to visit passport inifiniti of Alexandria the service is quick accordingly to the service you need r servicing needs of my QX60 is always a pleasure to visit passport inifiniti of Alexandria the service is quick accordingly to the service you need refreshments they have stays full for all More
by goodwinemonica
Employees Worked With
Mr Gary
May 19, 2022
I was there couple weeks ago to do my car services and Joseph Valdovinos took care of me while I was waiting for my car to be done. Like when I bought my first Q50 he provided the most valuable experience Joseph Valdovinos took care of me while I was waiting for my car to be done. Like when I bought my first Q50 he provided the most valuable experience I had. Thanks for everything Joe. More
by Chikitowilmer88
Employees Worked With
Joseph
