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Passport BMW - Service Center

Suitland, MD

4.3
186 Reviews

186 Reviews of Passport BMW - Service Center

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September 10, 2020

Milos Petric is AWESOME! I’ve talked to several product specialists from various dealerships. All of them with the exception of Milos wanted to run my credit before I visited the dealership for a test driv More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milos Petric
September 08, 2020

Mr. Keith Renner is to be commended for his congenial expertise and one of the better service advisor at Passport BMW. He is always polite and cordial. I am always impressed the the cleanliness and confi More

by Gerardito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Keith Renner
September 04, 2020

Jennifer Lopez is a professional service advisor at passport BMW. Jennifer listen to all issues related to your car and make sure they are solved, keep you updated on issues and use her experience to a More

by natty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lopez and Michael Jenkins
September 03, 2020

Michael Jenkins was excellent to work with. He was very prompt, friendly, and very informative. He helped set up a loaner vehicle and called me often with updates on my vehicle. I am a repeat customer an More

by JLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
September 02, 2020

Michael was very informative and the work was done in a timely manner.We left the car late on Friday go it back Saturday afternoon More

by Desherrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jenkins
August 13, 2020

Great service I keep going back to this Center where I purchased my car, expecting great service and they deliver each time and certainly justify my hour long journ More

by gmbuxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lopez
July 28, 2020

I love Passport BMW. Just had my car valet/serviced. Katarina who handles the valet service is awesome. As is Keith our service coordinator. The communication and service is great. Wouldn’t dream of More

by Karen K
Recommend Dealer
Yes
Employees Worked With
Keith Renner, Katarina Boteler
July 24, 2020

Steve Heath has been our service advisor for 7 years now. Passport BMW service department and Steve are very professional and prompt in solving all service related Issues. Steve is an asset to Passport BMW. More

by Fuad
Recommend Dealer
Yes
Employees Worked With
Steve Heath
July 23, 2020

Very professional and respectful. Met all my needs and kept me inform periodically through out my wait while my car was getting serviced which I was satisfied with the results. More

by Twin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kern
July 22, 2020

Excellent service and polite staff. Everything was taking care through the phone they picked up my car from my job and dropped at the same palace ( Left an other car for my use ) Thank you passport BMW More

by Rashed_delbary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna and forgot the name from service department