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Parkway Toyota of Boston
West Roxbury, MA
1,356 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,356 reviews
February 06, 2025
Jean has been a great sales contact for many years. His latest support of our new car purchase made the process easy and seamless. Parkway has been our go to for any car related needs for over 30 yea His latest support of our new car purchase made the process easy and seamless. Parkway has been our go to for any car related needs for over 30 years. More
by HID
Employees Worked With
January 29, 2025
I bought a new Camry 2025 LE AWD at this location. Mr. Mendez was extremely professional, friendly and helpful. The whole process was extremely smooth and transparent. I would highly recommend Mr. Men Mr. Mendez was extremely professional, friendly and helpful. The whole process was extremely smooth and transparent. I would highly recommend Mr. Mendez as a salesperson and Parkway Toyota as a dealership. More
by abhishekpatkar9
Employees Worked With
January 28, 2025
I was referred to Yaro by my mechanic that I know for a long time! Yaro was amazing and worked very hard to get me exactly what I wanted. long time! Yaro was amazing and worked very hard to get me exactly what I wanted. More
by Louise
Employees Worked With
January 26, 2025
Yaro is a terrific sales representative. He was friendly, knowledgeable, and always accessible. The overall experience at Parkway Toyota was first-rate. A+! He was friendly, knowledgeable, and always accessible. The overall experience at Parkway Toyota was first-rate. A+! More
by agoldber
Employees Worked With
January 14, 2025
Jean was a pleasure to work with and made everything very easy! we have bought our last three cats from him and we will be back when it is time for another. easy! we have bought our last three cats from him and we will be back when it is time for another. More
by danalehman10
Employees Worked With
January 01, 2025
Jean’s exceptional service and genuine care made the entire car-buying process a pleasure. I’m truly grateful for such a positive experience. Highly recommended! entire car-buying process a pleasure. I’m truly grateful for such a positive experience. Highly recommended! More
by Kamil
Employees Worked With
December 24, 2024
I recently purchased a Toyota Corolla from Parkway Toyota, and I couldn't be happier with the experience. Yaro was absolutely fantastic throughout the entire process! From the moment I walked in, he w Toyota, and I couldn't be happier with the experience. Yaro was absolutely fantastic throughout the entire process! From the moment I walked in, he was attentive, knowledgeable, and genuinely cared about helping me find the right car. More
by briannasullivan
Employees Worked With
December 12, 2024
I had an excellent experience and was highly satisfied with my purchase. Yaro was very helpful to me, with my purchase. Yaro was very helpful to me, More
by Judy
Employees Worked With
December 04, 2024
Working with Yaro at Parkway was excellent. He was informative, helped us understand our options and made our car buying experience seamless. He was informative, helped us understand our options and made our car buying experience seamless. More
by AMS
Employees Worked With
November 28, 2024
I'd give them no stars if I could. On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled. I also wanted my brakes looked at and the blower motor is making a whining noise. I received this in response and I decided to go ahead with only the oil change. I even called once again to confirm it was going to be free after seeing the estimate and was told it would be. As i arrive to pick up my vehicle I was met with a charge for an oil change? I was upset and Ron said a manager would reach out to me. I went home discussing options about my valve stem. I called and scheduled for this AM for a valve stem. When I got there I was told I would also need a sensor at a very extensive cost and they wondered if I knew of anyone ordered the part I would need???? First off, I'm confused as to why this wasn't mentioned previously and why I wouldn't be quoted for it but also why would I have any knowledge on your product ordering? If you knew braking the cap meant breaking the valve stem AND the sensor, it should have been quoted. I am upset. If this is how you treat customers, they have a right to know you absolutely do not care about their property and/or their peace of mind when you do have their property in your hands. The lack of communication in this establishment is beyond appalling. Bad service, bad communication. 0/10 More
by aubri eikenberry
Employees Worked With
Other Employees :
Ron Rosa
