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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews
Call Dealership (330) 343-6681
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311 Commercial Pkwy

Dover, OH

44622

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1,463 Reviews of Parkway Ford Lincoln

October 30, 2023

Friendly but I have a hard time standing for a long as it to checking on. More

by schaarhelentchd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Oct 31, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. I will mention your long wait to our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 25, 2023

This is my third vehicle I’ve purchased from Tim and Parkway. Tim is the most honest guy in the car sales business and goes above and beyond to make sure you get the best deal possible. I’d recommend al More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Report | Print
Oct 26, 2023 -

Parkway Ford Lincoln responded

Hi Andy, Thank you for your feedback on our team and your review of Tim and our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 25, 2023

Always behind schedule. Takes weeks to get an appointment. Despite being scheduled at 8am did not start work until 1230. Did not offer loaner vehicle. Always calls my husba More

by steveandtoni
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles was tech but George called to update me on what was done to my vehicle. , George Scott
Report | Print
Oct 26, 2023 -

Parkway Ford Lincoln responded

Hi Steve and Toni, Thanks for bringing this matter to our attention. We are currently understaffed and making every effort to employee more technicians. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

October 24, 2023

Nothing was done with the vehicle they couldn’t find the keys then they did but didn’t know where it was at and then just said we think it’s out back ! More

by JACOBS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Oct 24, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

October 24, 2023

Working with Tim Bickford at parkway Ford was truly a delightful experience and the best experience i have ever had with any car dealership. More

by donnywalton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Report | Print
Oct 26, 2023 -

Parkway Ford Lincoln responded

Hi Donny, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 23, 2023

The sellers cared more about getting us something we could use rather then upselling us. More

by pastorjimmyl
Recommend Dealer
Yes
Employees Worked With
Craig Adner, Tim Bickford
Report | Print
Oct 23, 2023 -

Parkway Ford Lincoln responded

Hi Pastor Jimmy! Thank you for your feedback on our team and your review of Tim, Craig, and our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 23, 2023

The worst service department I ever been in I would never go back and I wouldn’t recommend anybody More

by troyerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q
Report | Print
Oct 23, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

October 22, 2023

I would recommend this Dealership to Everyone. I was treated with the Utmost Respect. And like I was the Only one their. I was "VERY PLEASED" with my Salesman Tim Bickford. And he even called to m More

by tclay0058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Tim Bickford
Report | Print
Oct 23, 2023 -

Parkway Ford Lincoln responded

We're delighted to read you had such a positive experience with Tim, and our team. If you have any questions or want to schedule service, please give us a call 330-343-6681. We're always happy to help! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 18, 2023

The people were great 👍 and the service was great also. No complain thank you for everything. More

by lhostetler1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Rick Crone, George Scott
Report | Print
Oct 19, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 17, 2023

Service department and quick lube need a better system for early drop offs Had a 8;00 am appointment at Quick Lube didn't get done till 4:00pm. Truck was totally missed. More

by mashy1993
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Oct 18, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We currently are hiring more technicians to better serve you. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

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